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Setup & Configuration
   Adding E-mail and phone information to receipts
   Adding notes to the Ticket Form receipt
   Adding options like 50A to New Reservations
   Automatic capitalization of names
   Changing access levels for Tab Views
   Changed field name but dialog label didn't change
   Changing customer field names
   Changing tax rates
   Changing the access level for printing tab views
   Changing the colored weekend columns on the Rack
   Changing the Check-In and Check-Out times
   Changing the default reservation type
   Changing vehicle field labels
   Deleting old Operators
   Disabling "Delete" for reservations
   Disabling the login prompt
   Disabling the meter reading options (reports)
   Easily blocking sites for multiple days
   E-mail Confirmation letters - adding clickable web links
   E-mail Confirmations - error replies
   Export to Web, fixing the Park name
   Having 2 different check-in or check-out times
   Hiding some sites from the Rack
   How to set up a Map (a brief overview)
   IC Verify issues -- read this if you use IC Verify for credit card processing!
   Increasing rates for next year
   Making multiple dates unavailable at once
   Map Setup - Using the Fill site status indicators
   Marking sites for special use
   Meters - Handling different numbers of digits
   Notice message on ticket form - guest signature cut off
   Optimization for busy POS environments
   POS, Cleaning up POS inventory On-Hand values
   Rates Setup - 2-night minimum for weekends
   Rates Setup - Changing rates for the new year
   Rates Setup - Changing to new rates, for reservations *made* after a certain date
   Rates Setup - Different rates by rig size
   Rates Setup - Examples
   Rates Setup - Grandfathering current reservations
   Rates Setup - Holiday rates (Season vs Special dates applicable)
   Rates Setup - Per-person camping rate
   Rates Setup - Proper Rates order for Auto-Rates
   Rates Setup - 7th day free
   Rates Setup - Setting up rates for 50A
   Rates Setup - Special add-on charges
   Rates Setup - Special-case rates
   Rates Setup -- Special case rates using a Reservation type
   Rates Setup - Will changes affect previous transactions or reports?
   Rates to charge extra for 1 adult and 2 children
   Renaming/re-using numeric reservation fields
   Receipt printer and Cash Drawer setup
   Showing more dates in the Rack
   Showing the unpaid status on Map indicators
   Site Setup - Blocking sites for many days at once
   Site Setup - Rearranging sites on the Rack
   Site Setup - Can I show "Room" instead of "Site"
   Site Setup - Storage Sites (multiple at once)
   Site Types - Changing "Normal RV", etc. to something else
   Synchronize your Time Zones

Advanced Customization Examples
   Adding "Due Back By" on custom receipts
   Adding # of Nights to the On Site tab view
   Adding a column to the Rack view
   Adding a custom "Thank You" message on receipts
   Adding a logo to E-mail confirmations
   Adding a logo to your receipts
   Adding a "Print CC Slip" button to Transactions
   Adding check-date fields to dialogs
   Adding custom pick-lists to dialogs
   Adding fields to the Arrivals tab view
   Adding new fields to the Customer Details dialog
   Adding right-click menu items for +1W and +1M
   Adding special reservation validations
   Automatic Backup each day to a new location
   Automatic logout after 10 minutes
   Automatic logout after 10 minutes (revisited)
   Changing a reservation's color if there's a note on it
   Coloring the Rack dates for holidays
   Color-coding the Sites on the Rack
   Color-coding Reservation Types (revisited)
   Color-coding Sites dirty, Work order or Journal entry
   Color coding special reservation types
   Coloring empty sites for holidays and site types
   E-mail confirmations with transaction detail (Prior to v9.1)
   E-mail forms -- long text not wrapping
   E-mail confirmations -- putting the customer name in the Subject
   E-mailing a cancellation letter
   E-mailing a thank-you letter
   E-mailing a thank-you letter, cancel notice, etc.(Prior to v9.1)
   Enforce 3-day holiday weekend reservations
   Enlarging the Transactions dialogs
   Expression text parsing change in version 4.2
   Forcing How-heard to be filled in
   Forcing Reservation fields to be filled in
   Forms, Importing a 2-up Ticket Form
   Importing a 2-up Ticket Form
   Inventory report with total cost/value
   Keeping operators from closing the program
   Query : customers excluded from E-mail
   Query for Arrivals filtered by Resv Type, etc
   Rates based on Rig Type
   Rates based on starting day
   Rates based on linked reservations
   Rates for last-minute reservations
   Removing information from receipts
   Reporting average nights stayed
   Reporting the number of people in the park
   Showing a "Rules" prompt when making a reservation
   Showing Customer Details during Check-in
   Showing Reservation Details before check-in
   Showing Reservation Notes upon Check-in
   Showing Yes/No on a Query instead of .T./.F.


Reservations & Customers
   Adding charges when a reservations is made
   Adding options like 50A to New Reservations
   Adding special reservation validations
   Alphabetical listing of all customers
   Applying customer credit balances to reservations
   Are you using right-click effectively?
   Automatic capitalization of names
   Automatically selecting appropriate sites
   Availability Based on Pets (or other special cases)
   Canceling after check-in
   Canceling after Checked Out
   Cancelled reservations, finding and listing
   Carrying the Rack dates into New Reservation
   Changing a reservation's color if there's a note on it
   Changing a reservation's text on the Rack
   Changing sites (not showing all available)
   Changing the customers in group reservations
   Changing the default reservation type
   Changing the First Night after check-in
   Changing to a non-synchronized linked reservation
   Checked out reservations -- changing back to checked in or changing the last night
   Checked out reservations -- why disappearing from the Rack?
   Checking out a customer with a balance
   Checking out all at once (older versions)
   Checking out all at once -- version 6 and later
   Checking out and doing transactions at the same time
   Checking out early (without a refund)
   Checking out - faster ways
   Checking out - Handling reservations with a balance due
   Checking out with a balance
   Clearing a site due to early departure
   Creating split reservations on separate sites
   Customer E-mail address list (for mass mailings)
   Different color on the Rack for owners when they're here
   Disabling "Delete" for reservations
   Discounts, special one-time discounts
   Discounts, using discount fields for other things
   E-mail confirmation requires an extra step to select a form
   E-mail confirmations with transaction detail
   E-mailing a thank-you letter, cancel notice, etc.
   Entering credit card security codes
   Entering a new credit card for a customer
   Filter available Sites by Rig Type
   Find and fix reservations with missing How Heard information
   Fixing messed-up Reservation Splits
   Fixing the order of transactions
   Forcing Reservation fields to be filled in
   Guarantee Info missing the CVV entry field
   Handling non-site rentals like storage
   Handling seasonal campers
   How to find a reservation by phone number
   Keeping Customer Notes separate from Reservation Notes
   Keeping deposits or extra payments for next year
   Linked Reservations - Adding multiple sites as non-synchronized
   Linked Reservations - Deleting some sites from a group
   Linked Reservations - Linked members staying different lengths of time
   Linked Reservations - turning off reservation linking
   Linked reservations, Unlinking a reservation
   Looking up customers by phone number
   Making a new reservation that moves during the stay
   Making use of sites when the annual leasor is away
   Marking sites for special use
   Meter readings, correcting a previous entry
   Moving sites without splitting
   Multiple units/groups on one site
   New Reservations -- quickly selecting dates with click-drag
   "No Site" cells on the Rack
   "No Site" - Getting rid of "No Site" for Waiting Lists
   Notes fields - how long are they?
   Notes - Keeping Reservation Notes separate from Customer Notes
   Online Reservations - Changing "My Park" on the web vacancy grid
   Online Reservations - Comments about why to use it
   Online Reservations - Integrating vacancy grid with web forms
   Online Reservations - Norton Internet Security issues
   Online Reservations - Web form example
   Owners can't be checked in
   Paid-through dates for free stays
   Phone number on "Find Customer" results
   Preventing reservations on past dates
   Rack is starting on an old date
   Recording a customer's credit card information
   Renaming/re-using numeric reservation fields
   Reporting reservations made during a period this year vs last year
   Reservation shows unpaid (red) on the Rack
   Retrieving credit card information
   Rig Size is not limiting the sites shown
   Searching by Confirmation number
   Selecting a Handicapped site for a reservation
   Selecting a site by typing the site number
   Selecting sites by rig length
   Showing a "Rules" prompt when making a reservation
   Showing Reservation Details before check-in
   Showing Reservation Notes upon Check-in
   Software for E-mailing to your Customer List
   Split Reservations - re-combining
   Split reservation receipts, showing the wrong site
   Split reservations - Fixing an incorrect split
   Split reservations - Fixing lost transactions after a split
   Split reservations - How to un-split a reservation
   Swapping sites when nothing is available
   Switching linked masters on split reservations
   Viewing checked-out reservations on the Rack
   Viewing the full credit card number
   Tracking E-mail confirmations sent
   Using a "Pencil-In" feature
   Zip code lookup instead of typing city and state

Transactions & Point of Sale
   7th day free (how to handle it)
   Adding a "Print CC Slip" button to Transactions
   Adding charges when a reservations is made
   Adding E-mail and phone information to receipts
   Adding first names to transaction reports
   Adding notes to the Ticket Form receipt
   Adding printed memos to Auto-Rates
   Allowing clerks to refund partial stays
   Are credit card details secure?
   Are you using right-click effectively?
   Avoiding tax on certain fees
   Avoiding $0 charges for add-on rates
   Auto-printing POS receipts only for credit card sales
   Back-dating transactions
   Cash drawer - opening without printing a receipt
   Cashing a customer's check
   Changing the price of an item at check-out
   Charges don't stay in when doing a confirmation
   Cleaning up cancelled reservation charges
   Clerk Can Cancel a Completed Sale
   Credit Cards - allowing duplicate charges
   Credit Cards - avoiding duplicate charges
   Credit Cards, Changing the credit card in Guarantee Info
   Credit Cards - correcting processed credit card payments
   Credit cards -- EMV / "chip" credit card support
   Credit Cards - entering credit card information without a payment
   Credit Cards - entering credit card payments without processing
   Credit Cards - entering security codes (CVV2 or CVC)
   Credit Cards - IC Verify version 4.0.4 issues
   Credit Cards, It's not changing the customer's credit card
   Credit Cards - New card in Guarantee not being used
   Credit cards - numbers shown after 4.3.8 installed
   Credit Cards - partial refunds to a credit card
   Credit cards, PCI compliance
   Credit Cards - PCI compliance changes
   Credit Cards, PCI compliance checklist
   Credit Cards - printing the credit card number on receipts
   Credit Cards - processing time-outs
   Credit Cards - quicker credit card payment entry
   Credit Cards - Refund getting "cannot exceed sales cap" error
   Credit Cards - Retrieving previous credit card information
   Credit Cards - viewing manually entered credit card information
   Credit card "swiped" vs "non-swiped" fees
   EMV / "Chip" credit card support
   Deleting Expense and Misc Income transactions
   Deleting POS Inventory Items
   Deposits for keys or security, how to handle
   Disabling the credit card information
   Discounts not adjusting taxes
   E-mailing receipts
   Electric readings - Entering old readings
   Entering "Paid Out" transactions
   Entering payments of two different types
   Entering split payments (2 different payment methods)
   Finding outstanding Security Deposits
   Fixing an electric meter reading
   Fixing the order of transactions
   Handling a returned (bounced) check
   Handling Gift Certificates
   How to keep from entering Customer Transactions
   Keeping deposits or extra payments for next year
   Linked reservations, Getting to transactions
   Merchandise sales, adding to the reservation bill
   Misc. Income not on Shift Reports
   Miscellaneous receipts (e.g. Laundry machines)
   Miscellaneous refunds from the cash drawer
   Meter readings - correcting or backing up the reading
   Negative totals (why?)
   Optimization for busy POS environments
   POS Sales, on-account
   POS Sales for items without bar codes
   POS Sales for variable amounts (e.g. fuel)
   POS Sales Entry - Items not showing up when scanned
   POS Sales, adding to reservations
   POS Sales, Limiting a workstation to Point of Sale use
   Pre-dating transactions and previous customer balances
   Rates for monthly add-on charges
   Removing information from receipts
   Reconciling old Reservation balances
   Resolving customer balances not matching reservation balances
   Seeing/adding auto-charges for all future reservations
   Shortcut for clicking "Done"
   Showing all transactions by an operator
   Splitting a payment between payment methods
   Splitting deposits among group reservations
   Some taxes missing on Discounts
   Use map dates when making reservations
   Using a touch-screen monitor
   Viewing the full credit card number
   Viewing the notes entered for Misc. transactions
   Why can't I select "Propane"?

Reporting & Printing
   Adding a column to the Rack View
   Adding a custom "Thank You" message on receipts
   Adding a logo to your receipts
   Adding a "Print CC Slip" button to Transactions
   Adding fields to the Payments Due tab view
   Adding first names to transaction reports
   Adding # of Nights to the On Site tab view
   Adding printed memos to Auto-Rates
   Advanced site selection in tab views
   Auto-printing POS receipts only for credit card sales
   Available Sites -- Printing a list of available sites
   "Balance" report showing strange dates
   Batch E-mail -- saving the filter
   Cancelled reservations, finding and listing
   Changing the access level for printing tab views
   Color-coding the Sites on the Rack
   Confirmation letter, Hiding the site number
   Confirmation letter, Different text for each site
   Finding outstanding Security Deposits
   Getting a history report for a site
   Getting an E-mail list of people checked in
   Hiding the site number on confirmations
   Housekeeping report with customer names
   Mailing list for last season's campers
   Misc. Income not on Shift Reports
   Monthly sales reporting for POS (or overall)
   "No Site" cells on the Rack
   Occupancy and similar reports -Showing all 0's (how to fix)
   Payments Due, finding out when Monthlies are due to pay
   Printing a report with readable text (text too small)
   Printing in Landscape Orientation
   Printing labels in Last Name order
   Printing only some transactions
   Printing single labels on a Dymo label printer
   Rack view - how to print only part of it
   Rack view - Speeding up
   Rack view - Why are checked-out reservations being removed?
   Rate codes on transaction reports?
   Receipt printer cutting off the end (not scrolling up)
   Receipt printer too slow
   Receipt transactions overwriting bottom text
   Receipts, Importing a 2-up Ticket Form
   Receipts, printing for all arrivals (e.g. Window Tags)
   Receipts, changing the Check-In and Check-Out times
   Receipts, changing "Receipt #" on invoices
   Receipts, Fixing transaction overlaps
   Receipts, Moving receipt headings for window envelopes
   Receipts, printing the credit card number on receipts
   Receipts, Printing invoices for today's check-outs
   Receipts, Removing site number from confirmations
   Receipts, showing the year
   Receipts by Category report adjustments
   Receipts by Category report changing values for previous dates
   Receipts with running totals
   Removing information from receipts
   Removing unused receipt formats
   Reporting all advanced deposits for future reservations
   Reporting all reservations for the season
   Reporting annual receipts
   Reporting average nights stayed
   Reporting balances as of a certain date
   Reporting by Rate type
   Reporting by Rate
   Reporting customers with credits
   Reporting each reservation's rate & balance
   Reporting Occupancy by # of campers
   Reporting people with deposits due
   Reporting POS sales separate from rentals
   Reporting Receipts by Discount Used
   Reporting reservations made during a period this year vs last year
   Reporting reservations made each day
   Reporting reservations staying less than full month
   Reporting revenue for each site
   Reporting taxable sales
   Reporting the amount of taxable sales and tax collected
   Reporting the amount received for each site
   Reporting the average daily rate
   Reporting the number of reservations made
   Reporting the number of people in the park
   Report the number of reservations last year
   Reporting daily receipts
   Reports, all advance deposits
   Reports, changing font (text) size
   Reports, pages missing on a report
   Reports, why negative totals on transactions reports
   Showing all customers with a balance due
   Showing all transactions by an operator
   Showing detailed transaction amounts for reports
   Showing longer names on the Rack
   Showing more dates in the Rack
   Showing upcoming payments due
   Sorting Waiting Lists by Date Added
   Split reservation receipts, showing the wrong site
   Ticket Form receipts, 2-up
   Ticket Form receipts, cutting off notice or signature line
   Ticket Form receipts, changing the Additional Notes
   Tracking E-mail confirmations sent
   Transaction Categories for Taxes
   Transactions tab view, Getting back to the detail
   Unassigned reservations -- sorting by date made
   Use a 3" receipt printer for small receipts
   Viewing checked-out reservations on the Rack
   Viewing past electric meter readings   


System & Hardware
   A possible new option for Mac users
   Alt-key underlined characters not showing in Windows XP
   Automatic Backup each day to a new location
   Avoiding accidental program closure
   Showing underlined letters for hot-keys
   Backup files won't accept the date
   Campground Master for hand-helds
   Campground Master on your iPad, iPhone, or Android
   Cash drawers and pole displays, USB
   Copying Campground Master to another computer
   Database, setting the default database to open
   Deleting the Demo
   Do you have online backup?
   Error when restoring from floppies
   Firewall Configuration for Networking
   FTP issues with Windows upgrades
   GMail problem sending E-mails
   How good is your backup process?
   IC Verify issues -- read this if you use IC Verify for credit card processing!
   If Campground Master won't start
   Keeping Campground Master from running on startup
   Keeping it from logging off every 15 minutes
   Making the text larger on the screen
   Merchant Warehouse credit card processing
   Moving the database to "Public Documents"
   Networking - Changing network "Master" computers
   Networking - How to set up a static IP address
   Networking errors caused by WinSock problems
   Networking - Full network re-synchronization
   Networking issues, conflicts with security software
   Networking optimization tips
   Networking - Port Forwarding help
   Networking, Resolving "Workstation already in use" network errors
   Networking - Solving network synchronization troubles
   Networking through a dynamic internet IP address
   Networking, Top 5 Networking Errors
   Networking, Using a workstation offline for extended periods
   Opening an old backup for review
   Optimization for busy POS environments
   PC Charge - an alternative to IC Verify
   PCI compliance checklist
   Pole displays and cash drawers, USB
   Port Forwarding help
   POS, Cleaning up POS inventory On-Hand values
   Printer recommendations
   Printers - Installing a new printer
   Printing single labels on a Dymo label printer
   Re-using a CD-RW for backup
   Recommended security software (firewall, anti-virus, etc.)
   Recovering from a corrupt/missing database
   Restoring from an old backup on purpose
   "Save" button is always greyed out
   Solving backup "temporary file" errors, XP
   Solving backup "temporary file" errors, Vista
   Synchronize your Time Zones
   Use a 3" receipt printer for small receipts
   Using a network client offline for extended periods
   Using a touch-screen monitor
   Using a Zip drive for backup
   Using Purge to shrink the database
   Using the demo to train people
   "Virtual Memory Too Low" message
   Windows 8 support
   Windows 8/10 - Cash Drawer issues
   Windows 10 - Avoid the auto-upgrade!
   Windows 10 - Printer issues
   Windows Vista Compatibility
   Yahoo problem sending E-mail

Miscellaneous
   Are credit card details secure?
   Are you using right-click effectively?
   Bar code printing software for $49
   Beware of credit card company claims
   Campground Master on your iPad, iPhone, or Android
   Computer Tech Support Services
   Credit card "swiped" vs "non-swiped" fees
   Internet Explorer Auto-complete Security
   Is your park Satellite Friendly?
   Making the text larger on the screen
   New Diner's Club / MasterCard rules
   RV Park Reviews -- See what others think
   See your park from space (Google satellite mapping)
   Software for E-mailing to your Customer List
   Some tips when calling for support
   Support -- available on weekends?
   Support Updates / Daylight Savings Time - or not!
   The Newbie Club
   Tips of the Day - leave them on!
   Web site creation services
   Yogi Jellystone Parks forced to change reservation systems




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