Setup & Configuration
Adding E-mail and phone information to receipts
Adding notes to the Ticket Form receipt
Adding options like 50A to New Reservations
Automatic capitalization of names
Changing access levels for Tab Views
Changed field name but dialog label didn't change
Changing customer field names
Changing the access level for printing tab views
Changing the colored weekend columns on the Rack
Changing the Check-In and Check-Out times
Changing the default reservation type
Deleting old Operators
Disabling "Delete" for reservations
Disabling the login prompt
Disabling the meter reading options (reports)
E-mail Confirmation letters - adding clickable web links
E-mail Confirmations - error replies
Export to Web, fixing the Park name
Hiding some sites from the Rack
How to set up a Map (a brief overview)
Increasing rates for next year
Making multiple dates unavailable at once
Map Setup - Using the Fill site status indicators
Marking sites for special use
Meters - Handling different numbers of digits
Notice message on ticket form - guest signature cut off
Optimization for busy POS environments
Rates Setup - Changing rates for the new year
Rates Setup - Examples
Rates Setup - Holiday rates (Season vs Special dates applicable)
Rates Setup - 7th day free
Rates Setup - Setting up rates for 50A
Rates Setup - Special add-on charges
Rates Setup - Special-case rates
Rates Setup - Will changes affect previous transactions or reports?
Receipt printer and Cash Drawer setup
Showing more dates in the Rack
Showing the unpaid status on Map indicators
Site Setup - Blocking sites for many days at once
Site Setup - Rearranging sites on the Rack
Site Setup - Can I show "Room" instead of "Site"
Site Setup - Storage Sites (multiple at once)
Site Types - Changing "Normal RV", etc. to something else
Synchronize your Time Zones
Advanced Customization Examples
Adding # of Nights to the On Site tab view
Adding a column to the Rack view
Adding a custom "Thank You" message on receipts
Adding a logo to your receipts
Adding check-date fields to dialogs
Adding custom pick-lists to dialogs
Adding fields to the Arrivals tab view
Adding new fields to the Customer Details dialog
Adding right-click menu items for +1W and +1M
Adding special reservation validations
Automatic logout after 10 minutes
Automatic logout after 10 minutes (revisited)
Changing a reservation's color if there's a note on it
Coloring the Rack dates for holidays
Color-coding the Sites on the Rack
Color coding special reservation types
Expression text parsing change in version 4.2
Forcing How-heard to be filled in
Forcing Reservation fields to be filled in
Inventory report with total cost/value
Keeping operators from closing the program
Rates based on Rig Type
Rates based on starting day
Rates based on linked reservations
Rates for last-minute reservations
Removing information from receipts
Reporting average nights stayed
Showing a "Rules" prompt when making a reservation
Showing Customer Details during Check-in
Showing Reservation Details before check-in
Showing Reservation Notes upon Check-in
Reservations & Customers
Adding charges when a reservations is made
Adding options like 50A to New Reservations
Adding special reservation validations
Alphabetical listing of all customers
Are you using right-click effectively?
Automatic capitalization of names
Availability Based on Pets (or other special cases)
Canceling after check-in
Canceling after Checked Out
Cancelled reservations, finding and listing
Carrying the Rack dates into New Reservation
Changing a reservation's color if there's a note on it
Changing sites (not showing all available)
Changing the customers in group reservations
Changing the default reservation type
Changing the First Night after check-in
Changing to a non-synchronized linked reservation
Checked out reservations -- changing back to checked in or changing the last night
Checking out a customer with a balance
Checking out all at once
Checking out and doing transactions at the same time
Checking out early (without a refund)
Checking out - faster ways
Checking out - Handling reservations with a balance due
Checking out with a balance
Clearing a site due to early departure
Creating split reservations on separate sites
Customer E-mail address list (for mass mailings)
Different color on the Rack for owners when they're here
Disabling "Delete" for reservations
Discounts, special one-time discounts
Discounts, using discount fields for other things
Entering credit card security codes
Find and fix reservations with missing How Heard information
Forcing Reservation fields to be filled in
Guarantee Info missing the CVV entry field
Handling non-site rentals like storage
Handling seasonal campers
How to find a reservation by phone number
Keeping deposits or extra payments for next year
Linked Reservations - Adding multiple sites as non-synchronized
Linked Reservations - Deleting some sites from a group
Linked Reservations - Linked members staying different lengths of time
Linked Reservations - turning off reservation linking
Looking up customers by phone number
Making a new reservation that moves during the stay
Making use of sites when the annual leasor is away
Marking sites for special use
Meter readings, correcting a previous entry
Moving sites without splitting
Multiple units/groups on one site
New Reservations -- quickly selecting dates with click-drag
"No Site" cells on the Rack
"No Site" - Getting rid of "No Site" for Waiting Lists
Notes fields - how long are they?
Notes - Keeping Reservation Notes separate from Customer Notes
Online Reservations - Changing "My Park" on the web vacancy grid
Online Reservations - Comments about why to use it
Online Reservations - Friend Communications
Online Reservations - Friend Communications format change
Online Reservations - Friend Communications parsing correction
Online Reservations - Integrating vacancy grid with web forms
Online Reservations - Norton Internet Security issues
Online Reservations - Web form example
Online Reservations - Webervations upload errors
Owners can't be checked in
Paid-through dates for free stays
Preventing reservations on past dates
Rack is starting on an old date
Recording a customer's credit card information
Reservation shows unpaid (red) on the Rack
Retrieving credit card information
Rig Size is not limiting the sites shown
Searching by Confirmation number
Selecting a Handicapped site for a reservation
Selecting a site by typing the site number
Selecting sites by rig length
Showing a "Rules" prompt when making a reservation
Showing Reservation Details before check-in
Showing Reservation Notes upon Check-in
Software for E-mailing to your Customer List
Split Reservations - re-combining
Split reservation receipts, showing the wrong site
Split reservations - Fixing an incorrect split
Split reservations - Fixing lost transactions after a split
Split reservations - How to un-split a reservation
Swapping sites when nothing is available
Switching linked masters on split reservations
Viewing checked-out reservations on the Rack
Viewing the full credit card number
Tracking E-mail confirmations sent
Zip code lookup instead of typing city and state
Transactions & Point of Sale
7th day free (how to handle it)
Adding charges when a reservations is made
Adding E-mail and phone information to receipts
Adding first names to transaction reports
Adding notes to the Ticket Form receipt
Adding printed memos to Auto-Rates
Allowing clerks to refund partial stays
Are credit card details secure?
Are you using right-click effectively?
Avoiding tax on certain fees
Avoiding $0 charges for add-on rates
Auto-printing POS receipts only for credit card sales
Back-dating transactions
Cash drawer - opening without printing a receipt
Cashing a customer's check
Changing the price of an item at check-out
Charges don't stay in when doing a confirmation
Cleaning up cancelled reservation charges
Clerk Can Cancel a Completed Sale
Credit Cards - allowing duplicate charges
Credit Cards - avoiding duplicate charges
Credit Cards - correcting processed credit card payments
Credit Cards - entering credit card information without a payment
Credit Cards - entering credit card payments without processing
Credit Cards - entering security codes (CVV2 or CVC)
Credit cards - numbers shown after 4.3.8 installed
Credit Cards - partial refunds to a credit card
Credit Cards - printing the credit card number on receipts
Credit Cards - quicker credit card payment entry
Credit Cards - Retrieving previous credit card information
Credit Cards - viewing manually entered credit card information
Credit card "swiped" vs "non-swiped" fees
Deleting Expense and Misc Income transactions
Deposits for keys or security, how to handle
Disabling the credit card information
Electric readings - Entering old readings
Entering "Paid Out" transactions
Entering payments of two different types
Fixing an electric meter reading
Handling a returned (bounced) check
Handling Gift Certificates
How to keep from entering Customer Transactions
Keeping deposits or extra payments for next year
Linked reservations, Getting to transactions
Merchandise sales, adding to the reservation bill
Misc. Income not on Shift Reports
Miscellaneous receipts (e.g. Laundry machines)
Miscellaneous refunds from the cash drawer
Meter readings - correcting or backing up the reading
Negative totals (why?)
Optimization for busy POS environments
POS Sales, on-account
POS Sales for items without bar codes
POS Sales for variable amounts (e.g. fuel)
POS Sales Entry - Items not showing up when scanned
POS Sales, adding to reservations
POS Sales, Limiting a workstation to Point of Sale use
Pre-dating transactions and previous customer balances
Rates for monthly add-on charges
Removing information from receipts
Resolving customer balances not matching reservation balances
Seeing/adding auto-charges for all future reservations
Showing all transactions by an operator
Splitting a payment between payment methods
Some taxes missing on Discounts
Using a touch-screen monitor
Viewing the full credit card number
Viewing the notes entered for Misc. transactions
Why can't I select "Propane"?
Reporting & Printing
Adding a column to the Rack View
Adding a custom "Thank You" message on receipts
Adding a logo to your receipts
Adding fields to the Payments Due tab view
Adding first names to transaction reports
Adding # of Nights to the On Site tab view
Adding printed memos to Auto-Rates
Advanced site selection in tab views
Auto-printing POS receipts only for credit card sales
Available Sites -- Printing a list of available sites
"Balance" report showing strange dates
Cancelled reservations, finding and listing
Changing the access level for printing tab views
Color-coding the Sites on the Rack
Confirmation letter, Hiding the site number
Confirmation letter, Different text for each site
Getting a history report for a site
Getting an E-mail list of people checked in
Hiding the site number on confirmations
Housekeeping report with customer names
Mailing list for last season's campers
Misc. Income not on Shift Reports
Monthly sales reporting for POS (or overall)
"No Site" cells on the Rack
Occupancy and similar reports -Showing all 0's (how to fix)
Payments Due, finding out when Monthlies are due to pay
Printing a report with readable text (text too small)
Printing in Landscape Orientation
Printing labels in Last Name order
Printing only some transactions
Printing single labels on a Dymo label printer
Rack view - how to print only part of it
Rate codes on transaction reports?
Receipt printer cutting off the end (not scrolling up)
Receipt printer too slow
Receipt transactions overwriting bottom text
Receipts, printing for all arrivals (e.g. Window Tags)
Receipts, changing the Check-In and Check-Out times
Receipts, changing "Receipt #" on invoices
Receipts, Fixing transaction overlaps
Receipts, printing the credit card number on receipts
Receipts, showing the year
Receipts by Category report adjustments
Receipts with running totals
Reporting Receipts by Discount Used
Reporting reservations staying less than full month
Removing information from receipts
Removing unused receipt formats
Reports, all advance deposits
Reports, changing font (text) size
Reports, pages missing on a report
Reporting all reservations for the season
Reporting annual receipts
Reporting average nights stayed
Reporting by Rate type
Reporting by Rate
Reporting customers with credits
Reporting Occupancy by # of campers
Reporting people with deposits due
Reporting POS sales separate from rentals
Reporting reservations made each day
Reporting taxable sales
Reporting the number of reservations made
Reporting the amount of taxable sales and tax collected
Reporting the amount received for each site
Report the number of reservations last year
Reporting daily receipts
Reports, why negative totals on transactions reports
Showing all customers with a balance due
Showing all transactions by an operator
Showing detailed transaction amounts for reports
Showing longer names on the Rack
Showing more dates in the Rack
Showing upcoming payments due
Sorting Waiting Lists by Date Added
Split reservation receipts, showing the wrong site
Ticket Form receipts, printing 2 copies on one page
Ticket Form receipts, cutting off notice or signature line
Ticket Form receipts, changing the Additional Notes
Tracking E-mail confirmations sent
Transaction Categories for Taxes
Transactions tab view, Getting back to the detail
Unassigned reservations -- sorting by date made
Use a 3" receipt printer for small receipts
Viewing checked-out reservations on the Rack
System & Hardware
Alt-key underlined characters not showing in Windows XP
Showing underlined letters for hot-keys
Backup files won't accept the date
Campground Master for hand-helds
Copying Campground Master to another computer
Database, setting the default database to open
Deleting the Demo
Error when restoring from floppies
Firewall Configuration for Networking
Fixing Webervations upload errors
How good is your backup process?
If Campground Master won't start
Moving the database to "Public Documents"
Networking - Changing network "Master" computers
Networking - How to set up a static IP address
Networking errors caused by WinSock problems
Networking issues, conflicts with security software
Networking optimization tips
Networking, Resolving "Workstation already in use" network errors
Networking - Solving network synchronization troubles
Networking through a dynamic internet IP address
Networking, Top 5 Networking Errors
Opening an old backup for review
Optimization for busy POS environments
Printer recommendations
Printers - Installing a new printer
Printing single labels on a Dymo label printer
Re-using a CD-RW for backup
Recommended security software (firewall, anti-virus, etc.)
Recovering from a corrupt/missing database
Restoring from an old backup on purpose
"Save" button is always greyed out
Solving backup "temporary file" errors, XP
Solving backup "temporary file" errors, Vista
Synchronize your Time Zones
Use a 3" receipt printer for small receipts
Using a network client offline for extended periods
Using a touch-screen monitor
Using a Zip drive for backup
Using Purge to shrink the database
Using the demo to train people
"Virtual Memory Too Low" message
Windows Vista Compatibility
Miscellaneous
Are credit card details secure?
Are you using right-click effectively?
Beware of credit card company claims
Computer Tech Support Services
Credit card "swiped" vs "non-swiped" fees
Internet Explorer Auto-complete Security
Is your park Satellite Friendly?
New Diner's Club / MasterCard rules
RV Park Reviews -- See what others think
See your park from space (Google satellite mapping)
Software for E-mailing to your Customer List
Support -- available on weekends?
The Newbie Club
Tips of the Day - leave them on!
Web site creation services
Page URL http://CampgroundMaster.com/snews/articlesbycategory.html
Campground Master Home