A couple quick reminders:

   Make Backups! It's so sad when we hear from someone whose computer has crashed and they have no backup of their data to restore from. It's so easy to make a backup to a thumb drive, there's really no excuse for not doing it at least once per week, if not daily.

   Re-installing / Installing on a new computer -- This is the number one support question we get, even though we've put the information everywhere we can possibly put it: in the documentation, in the Support menu on our web site, and directly on the Help menu in the program. You'll need this information eventually, so make a note of how to find it now so you don't have to ask later. See our web site under Support / Installing on a new computer.

What's New
   Version 9.1 "rev.e" bug-fix release

Q & A
   E-mail forms -- long text not wrapping
   Batch E-mail -- saving the filter
   E-mail confirmation requires an extra step to select a form
   Reconciling old Reservation balances
   Speeding up the Rack view
   Credit Cards - Refund getting "cannot exceed sales cap" error

Tips & Techniques
   E-mail confirmations -- putting the customer name in the Subject
   Adding a logo to E-mail confirmations
   E-mailing a cancellation letter
   E-mailing a thank-you letter
   Rates Setup -- Special case rates using a Reservation type
   Changing tax rates
   Rates Setup - 2-night minimum for weekends
   Enlarging the Transactions dialogs

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