Carbon County Parks
12-30-2008, 03:39 PM
Stan,
After we implemented Camp Ground Master in January of last year, We discontinued mailing credit card receipt, invoices and statements. We required an e mail address from the customer and after completing the transaction the staff would e mail the statement or bill. Only a handfull of customers required a snail receipt. The cost savings paid for your program several times over. We asked for feed back from the park staff and they asked if your could provide a drop down menu much (like the receipt drop down option) listing several e mail choices. We customized the e mail to cover the wide variety of invoices, statement, confirmations and cancellations in a canned form. Still the staff has to manually enter a remark or other wording with each transaction. Hopefully you'll consider adding this option in a future releases.
Thank for all your help.
Carbon County Parks
Ranger Healy
After we implemented Camp Ground Master in January of last year, We discontinued mailing credit card receipt, invoices and statements. We required an e mail address from the customer and after completing the transaction the staff would e mail the statement or bill. Only a handfull of customers required a snail receipt. The cost savings paid for your program several times over. We asked for feed back from the park staff and they asked if your could provide a drop down menu much (like the receipt drop down option) listing several e mail choices. We customized the e mail to cover the wide variety of invoices, statement, confirmations and cancellations in a canned form. Still the staff has to manually enter a remark or other wording with each transaction. Hopefully you'll consider adding this option in a future releases.
Thank for all your help.
Carbon County Parks
Ranger Healy