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Type: Posts; User: Randy@DCVRV Park

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    Operator restrictions

    I don't remember if I've asked before but. . .

    Is there a way to restrict a user from a certain length-of-stay reservation? For example, some of our relief staff aren't trained for longer term...
  2. Remove site # from email confirmation letter?

    Is it possible to remove the site number entry from the email confirmation letter? Many times we have to juggle and the site we placed you in when you made the reservation may not be where you end...
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    Entering recurring reservations

    I've searched for info on this but am probably not phrasing the question right for the search.

    Is there a way to enter a recurring reservation? For example, we have our conference facility rented...
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    Thanks! I apologize for my density this morning....

    Thanks! I apologize for my density this morning. . it finally clicked and I am now able to see what I was wanting to know. Thanks again!!
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    I understand the audit trail function, I use it...

    I understand the audit trail function, I use it frequently, but thought it only applied to actions taken in reservations, transactions, etc. It would not show when a user logged in or out. It would...
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    Operator log-in log

    Is it possible to see when a user logs in and out? We're wanting to track office hours and thought maybe if we could see when our users log in/out it might be a useful tool.
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    Thanks, Stan, that's kind of what I figured but...

    Thanks, Stan, that's kind of what I figured but wanted to check and make sure. I can easily make it work with alternative elements, or at least I think I can.

    Thanks again!
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    OK, have been successful with everything but two...

    OK, have been successful with everything but two very minor issues, both of which are not deal-breakers.

    First, is it possible to change an existing element to a different type? For example, can...
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    Adding forms to work order screen

    I've been working on modifying the work order form and have been successful with one exception. I've modified the dialog to show what I wanted, added a data field for parts used, and successfully...
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    We run into this all the time as well. It's just...

    We run into this all the time as well. It's just a common occurrence with all of the ISP's being a little over zealous with their filtering. We warn all of our callers that, while we will send them...
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    Hope it helps. I'll try to answer other issues...

    Hope it helps. I'll try to answer other issues if I can.
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    The American Disability Act(ADA) requires that...

    The American Disability Act(ADA) requires that you allow a SERVICE DOG without question(* see below). You cannot ask why they have the service dog, what disability it assist with(though if they tell...
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    Found it. . .

    Well, after trying all the "Orphan" things in DB Maintenance, nothing worked at all. No orphans, no bad links, nothing anywhere. I'd almost decided to give up and just live with it . . . . until....
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    I didn't explain very well, sorry. You're right,...

    I didn't explain very well, sorry. You're right, I can "go" anywhere in the system to any date I wish, that's not the issue. The issue was that, in the "Transactions" menu for this particular...
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    Oddity on "Payments Due" tab

    We've been going through CM and ran across something that just doesn't make sense. I'll try to explain. . . :-\

    In Payments Due tab, one of our residents shows up with a balance due. This...
  16. The color scheme option is awesome! We've just...

    The color scheme option is awesome! We've just started using it, and it's going to be a great help.

    Is it possible for some sort of text info to show somewhere that would indicate why a...
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    This sounds like a reasonable work-around! In...

    This sounds like a reasonable work-around! In fact, it gives me an idea that may solve a problem we've been trying to resolve. Thanks for the information and ideas!
  18. Extra parking spots associated with site

    For our long-term residents, we have a few extra parking spots for them to use when at the Park. Currently we're using the "Extra Vehicles" or "Extra Trailers" indicator on the customer record,...
  19. Well, I think I figured it out. Somewhere along...

    Well, I think I figured it out. Somewhere along the line, in the data fields definitions, I turned off Sunday. Sunday just was not a day of the week for us!! What appeared to be happening was,...
  20. Thanks, Stan. Here's another oddity that we...

    Thanks, Stan. Here's another oddity that we found today - when checking in a reservation and pressing autocalc, it now will only calculate part of the stay. For example, a resident checks in for 3...
  21. AutoCalc & Conf letter not showing rates

    Ok, this one is baffling. . . . some - and only some - of our daily reservations will not autocalc the rate, and will not show an amount when sending confirmation letters via eMail. Others work...
  22. Yep, found that out. . . :eek: Oh, well, at...

    Yep, found that out. . . :eek: Oh, well, at least we got the mailbox cleaned out. It was well overdue. . . :)

    Otherwise, it's working quite well so far. I'm looking forward to putting the...
  23. OK, here's what I've worked out. First, I've...

    OK, here's what I've worked out. First, I've confirmed that I'm an idiot. . :rolleyes:

    Other than that, it was just what you said, Stan. Apparently somewhere along the line, we had attempted to...
  24. Think I've figured out the problem. I'll have to...

    Think I've figured out the problem. I'll have to wait until tomorrow to check it out, but I think I know what caused the problem. I'll explain further tomorrow when I get more time to fool with it....
  25. The email address we were using hasn't been used...

    The email address we were using hasn't been used for anything, it's totally empty. We did submit one reservation just to have something there to process, but otherwise, there is nothing there.

    I...
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