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Thanks Stan.

So, discounts are better because they seem to give better reports?

For example, I want to see how much we have given back in compensation for the last year. Using discounts would...

From time to time, we might have to give some compensation to a customer... their stay was unpleasant for some reason, and we want to give them some money back.

We are having a disagreement here...

So we recently stopped using our SMTP mail server and moved to a Microsoft Exchange server for our email domain. Now we can't send email from Campground with our old SMTP settings of course.

Can...

That may work Stan. Is there a way to do that only when the customer checks in? The field is a boat number and customers are not assigned a number until they check in so I wouldn't need it as the...

Is there a way to customize the reservation form where a field has a color background?

We have a field that needs to have info entered into it and our clerks often forget to do it. I'm hoping...

Well apparently this was much easier than I thought. I'll just post my answer in case anyone else ever has the same problem.

Start creating a reservation. Enter the person's info. Towards the...

On our website and Facebook page we have a brochure request form. Fill in your mailing information and we send you a brochure.

I'm looking for the best way in Campground where I take those...

We have reservations that need to have a attribute added to them of a certain type. Without going into details, the types of reservations would be boatels, poker run registrant, VIP, and a few more....

By doing it the normal way of setting up different parks would require about 5 different park setups. In your opinion, which would be the best option to go with this?

We have different check-in/check-out times based on what unit type our customers are renting. We rent houseboats and it helps with our traffic by staggering the times.

The problem we have is when...

So I created a color scheme so when a site preference is checked, the reservation/unit changes to the color I defined (orange) on the rack and the map. That's a good thing.

The problem I have is...

Is there any way to use an actual departure date instead of the "last night" method?

We advertise our rentals as being a five day rental, bringing it back on the morning of the fifth day. When...

That makes sense. I was just going by what the map key said, which was "Reservation, Checked In, Not Paid". Thanks for the quick help Stan.

Quick question about the map screen.

I went with the map default color where if a reservation was checked in with a balance due the background was green and the text was red.

So we had a...

Thanks Stan. Yeah, I was already doing the export thing. But my boss wanted to be able to do something straight from CM, because when he wants to send out an email, he sends the email to me, and I...

Hey Stan (and CM users!),

I don't suppose there is a way to send out a mass email from with Campground to customers is there?

Thanks,

Jim

So I bought one of the Dymo label printers you had mentioned. Couple quick questions. First If I want to print across the network, do you know if I'll have to install the software on each computer...

Here's what I would like to do... Say I'm looking at a customer's detailed info or reservation info and I would like to print a single label to stick on an envelope and send them some paperwork.
...

When looking at reservation history for a customer, is there a way to change the color of the reservation line depending on what kind of reservation is..(pending, cancelled, etc)?

For customers...

I need a way to over ride a rate or figure out a way to enter special rates. Let me explain.

All my rate packages are set up as a rate + 7% insurance + 6% sales tax. Here's a screenshot of how I...

When we take a reservation, we require a deposit as I'm sure alot of properties do. However, our policy is that we allow up to ten days for the customer to pay that. In order to keep up with the...

I'm the in-house "computer guy" and have been with the company since '93. Back in the late 90's when the internet started to take off, I decided to get on board and teach myself how to make a...

I guess I'm a little late in joining this discussion, but I just wanted to mention I'm a new user with the software and when I can't find an answer to my question through the help feature or on the...

I understand. I won't touch it unless you give the go ahead.

That did the trick. I'll change the Campground Master to Houseboat Master yet! I had a feeling that's where I needed to change it, but there's so much info in the settings list, I didn't want to...