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Type: Posts; User: sspielbusch

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  1. Replies
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    The issue described is from Google, as mentioned,...

    The issue described is from Google, as mentioned, and how Google is incorrectly interpreting the dates when the customer receives the E-mail. (The issue is in the Google coding).

    There is a work...
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    625

    The compatible companies are listed on our web...

    The compatible companies are listed on our web site:
    https://campgroundmaster.com/creditcards.html
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    You probably didn't select an E-mail form that...

    You probably didn't select an E-mail form that included the transactions (e.g. left it on the default "E-mail confirmation" selection), or else you don't have the new E-mail invoice forms at all. If...
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    The Rates Setup Examples (in the...

    The Rates Setup Examples (in the documentation/help/manual) has a sample that explains exactly how to do this:
    https://campgroundmaster.com/help/ratesetupexamples.html
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    You could potentially add a separate base rate...

    You could potentially add a separate base rate for electric that would incorporate the utility fee. If you used an Attribute field for the flag, you would use the condition "Applies if reservation...
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    There are a few options, but it depends on what...

    There are a few options, but it depends on what else you're doing and what will work without affecting something else.

    If you're not already doing Monthly Billing (e.g. for rent), then forget...
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    You can use the new Reservation Restrictions...

    You can use the new Reservation Restrictions function:
    https://campgroundmaster.com/help/overview49.html

    It's easy to do by operator level (e.g. Reservations vs Manager). Just select the level...
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    You probably want to do these as Non-synchronized...

    You probably want to do these as Non-synchronized reservations. Normally non-synced is used for multiple people on multiple sites, to keep billing separate. In this case, it's the same person and...
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    This could be done but it would require an...

    This could be done but it would require an Advanced Customizations function. See this as an example:

    https://campgroundmaster.com/news/addingnewfieldstothecusto.html
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    You can't change existing control types. In...

    You can't change existing control types. In addition, you shouldn't try to manipulate existing/standard data fields that have controls on the standard dialog, even if you "hide" those controls. If...
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    There's no problem getting 64-bit Windows...

    There's no problem getting 64-bit Windows Professional (though it won't necessarily help Campground Master).

    Core i3 2nd generation seems pretty old (they're on 8th generation now and any decent...
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    You need to use a "Resize" element to change the...

    You need to use a "Resize" element to change the size of an existing control. For the ID's of existing controls, refer to the documentation:
    https://campgroundmaster.com/help/editworkorder.html
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    OK, so you've confirmed that all E-mails are...

    OK, so you've confirmed that all E-mails are sent. So that means the customers are either not seeing them because they're being filtered to Spam (unfortunately an all-too-common occurrence these...
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    No reason to laugh at it, seems like a good...

    No reason to laugh at it, seems like a good solution if it does what you want. There might be better ways to find which ones need dues rather that the 500-record gap, but whatever works!
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    The General Journal method does not transfer as...

    The General Journal method does not transfer as much information (like "Item" information if you mapped those), and may not result in the same kind of reporting. A/R isn't exported as a separate...
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    This is a common problem if you have a...

    This is a common problem if you have a domain/E-mail mis-match or you're not using a SECURE port with SSL or TLS. It may be that your SMTP host is filtering them or perhaps they're going to SPAM in...
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    This may be an issue with QB 2019. everything...

    This may be an issue with QB 2019. everything looks like it's exporting properly.

    Is there any way you can go back to an older version?
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    We don't recommend using the General Journal...

    We don't recommend using the General Journal entries.

    This is the first I've heard of an error regarding the A/R like you mentioned.

    The IIF you showed does have the customer name in the...
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    From what we've seen, the CSV importing to QB...

    From what we've seen, the CSV importing to QB online would not support the necessary functionality. So we don't know of any way to import from CM to QB online.
  20. Campground Master can't capture a signature, but...

    Campground Master can't capture a signature, but if you're using the new chip-card terminals (requires the Genius option through Cayan), then no signature is requires for chip card transactions now. ...
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    No, there isn't currently any way to only see No...

    No, there isn't currently any way to only see No Site in the sites matching preferences.
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    I'm assuming you already have the category in...

    I'm assuming you already have the category in Campground Master (Transaction Categories pick list).

    To map it or change the mapping to QuickBooks, go to File / Export / Export Transactions to...
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    OK, so if you don't see a "Guest" Reservation...

    OK, so if you don't see a "Guest" Reservation Type, it's been deleted. You can add it back in (using the normal New Record function), just make sure you select Guest for the "Base Type"....
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    It's not possible to merge 2 databases, there is...

    It's not possible to merge 2 databases, there is no function to do that.
  25. Thread: URL vs IP

    by sspielbusch
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    We have never "supported" anything other than an...

    We have never "supported" anything other than an IP address, or at least have never known it to work any other way. The 9.2 version added validation for an IP address to avoid mistakes.

    Can you...
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