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Thread: first time customers

  1. #1
    Join Date
    Jun 2009
    Location
    North Carolina
    Posts
    3

    Default first time customers

    Is there a query or report to find out which of my campers stayed with me for the first time in any given month?

  2. #2

    Default

    There isn't a report specifically in those terms, but the "How heard" report may work for you. Assuming the appropriate ones are set as "Return visit" for the "how found", that would give you the informationyou need.
    Stan Spielbusch
    [Forum Administrator]

  3. #3
    Join Date
    Jun 2009
    Location
    North Carolina
    Posts
    3

    Default first time customers - how heard report

    Hey Stan
    Thanks for the prompt reply. The report generates a list but does not tell me which customer (name) was there for the first time. I export them to an email marketing program and doing this by hand for every reservation is very tedious.
    I had hoped a query would give me a list of names so I can specifically copy those.

  4. #4

    Default

    Ah, in that case use Reports / Customer E-mail list, and Filter Reservations by how-heard. If you don't have the customer e-mail list function, you need to upgrade.
    Stan Spielbusch
    [Forum Administrator]

  5. #5
    Join Date
    Jun 2009
    Location
    North Carolina
    Posts
    3

    Default new customer - upgrade

    checked the link - need to upgrade
    how much will that cost me and will my special functions you included still work?

  6. #6

    Default

    See here for upgrades:
    http://campgroundmaster.com/upgrade.html

    And yes, the custom additions will still work.
    Stan Spielbusch
    [Forum Administrator]

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