Page 2 of 2 FirstFirst 12
Results 11 to 13 of 13

Thread: Cash drawer error

  1. #11
    Join Date
    Sep 2010
    Location
    Wisconsin
    Posts
    36

    Default

    Thank you Stan. I'll be back at the campground this weekend and I'll try re-installing the cash drawer driver. I'll let you know how it goes.

  2. #12

    Default

    I haven't heard back -- did you solve the problem?
    Stan Spielbusch
    [Forum Administrator]

  3. #13

    Default New solution for DLL not found, Win 10/11

    If you're using Windows 10 or later and you get an error that the DLL could not be found or could not be loaded (when you try to open the drawer), then that's due to a Windows update issue breaking the Microsoft redistributables that the APG DLL needs.

    Original link (broken):
    https://www.microsoft.com/en-us/down...s.aspx?id=3387

    I found this with a Google search for VC 2005 redistributable:
    https://gist.github.com/mmozeiko/de5...8bf4253bed8b3e

    Click the Download button, download and run that and follow any prompts (probably no more than one thing to click).

    Once you install that, it should work.


    Also note for Windows 8 and later:

    The USB driver supplied by APG may be causing a problem. After some digging in Google, I found this page that indicates it's a known problem and has a fix for it:
    https://www.cashdrawer.com/model-554a-usb-cash-drawer/

    It looks like "Remedy #2" might solve the problem.
    Stan Spielbusch
    [Forum Administrator]

Similar Threads

  1. APG VB554A Cash Drawer
    By wdadli1 in forum Technical Support
    Replies: 1
    Last Post: 10-22-2014, 06:47 AM
  2. Cash Drawer Question
    By wdadli1 in forum Technical Support
    Replies: 1
    Last Post: 06-18-2014, 12:33 PM
  3. Cash Drawer issue
    By rockspond in forum Technical Support
    Replies: 2
    Last Post: 05-04-2010, 01:33 PM
  4. ID-ten-T error
    By RvHobos in forum Chit Chat
    Replies: 0
    Last Post: 03-07-2010, 12:11 PM
  5. Cash Drawer Won't Open
    By Kathy S in forum Technical Support
    Replies: 7
    Last Post: 09-19-2009, 09:02 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •