Entering credit card payments without processing

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Q: I need to record a credit card payment in Campground Master that was already processed externally, but we're set up to process cards automatically through X-charge.  How can I show the payment as a credit card payment without processing it again?

 

A: You just need to disable the credit card processing functionality temporarily, then enter the payment like you normally would a cash payment but select the appropriate credit card payment type anyway (the "Process Card" option will not be there so it just goes in as a simple payment).  Then re-enable the processing.  

 

To disable and re-enable the processing, go to Maintenance / Credit Card Processing Setup and check or uncheck the "Enable" box.  Administrator access is required for this by default -- if you want to give Managers access to do this, you can change the access required through Maintenance / Park Setup / Access Levels.

 

 


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