Finding cancelled reservations |
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When you cancel a reservation (using the "Cancel" right-click function or by changing the status to "Cancelled" in Reservation Details), the reservation is still in the system but is simply flagged as being cancelled.
If you need to see which reservations have been cancelled, or if you need to locate a particular one, there are a couple ways to proceed:
1. Click on the "Non-Reserved" tab view, and select "Cancelled" from the drop-down list at the top (it defaults to "Waiting List"). Then select a date range, which corresponds to the dates during which the cancelled reservation would have occurred (not the date it was cancelled).
-- or --
2. Go to Reservations / Find Reservation, then click on Reservation Filtering. Select the "Cancelled" item in the Reservation Status list at the bottom and then click OK. Now uncheck both of the "Filter by..." boxes so it will show all reservations with Cancelled status. Note -- you should re-check the "Filter by" box before closing the Find Reservation dialog, otherwise it will list all reservations the next time it's used (which could take awhile).
Each method has its advantages and disadvantages, depending on which fields you want to see or what kind of additional filtering you want to use.