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(From Newsletter #48, Feb 2, 2020)
A couple quick reminders:
Make Backups! It's so sad when we hear from someone whose computer has crashed and they have no backup of their data to restore from. It's so easy to make a backup to a thumb drive, there's really no excuse for not doing it at least once per week, if not daily.
Re-installing / Installing on a new computer -- This is the number one support question we get, even though we've put the information everywhere we can possibly put it: in the documentation, in the Support menu on our web site, and directly on the Help menu in the program. You'll need this information eventually, so make a note of how to find it now so you don't have to ask later. See our web site under Support / Installing on a new computer.
What's New
New guides for Reports, Transactions, and Taxes
Q & A
Keeping it from recalculating after manual changes
Moving a security deposit to a new reservation
Making several reservations for one customer, different dates
Occupancy shows more than 100%
Removing the "default" filter on the Rack, etc
Fixing a credit card payment entered on the wrong customer
Different versions of Confirmation E-mail
Adding notes to the "Requests" column (Arrivals, etc)
Tips & Techniques
Filtering tab views by Reservation Type
Fixing a double-charge to a credit card
Fixing Reservations Split/Linked incorrectly