Processing Software Options

Credit card processing is supported through certain 3rd-party authorization processing software or gateways.  The processing software is required to handle the actual communication with the merchant bank, which is only possible with certain licensed providers.  These do require a reliable internet connection to operate.

Campground Master is currently compatible with these products (each has its own section explaining the setup details):

X-Charge -- (Also now known as OpenEdge) This provider integrates seamlessly with Campground Master.  There is no charge for this integration no matter how many workstations you have, and it works in conjunction with their own merchant services (so support for both the software and the merchant services are provided by the same company).  Their discount rates are very competitive (they can provide you with a detailed comparison to your existing merchant statement), and it's simple to get set up.

MerchantWare Web Service (by Cayan / TSYS) -- You can use this as a gateway to most 3rd party merchant services, or directly with the Cayan / Merchant Warehouse merchant services.  Like X-Charge, there's no software to buy.  In fact you don't even need to install separate software, as all processing is done through a direct web connection.  However any maintenance functions (settlement reports, etc.) need to be done through a web interface.

MCPS (Merchants' Choice, or PaySafe) -- This is another alternative that you may consider if you can change merchant accounts, since it's tied to Merchants' Choice merchant services.  Like X-Charge and MerchantWare, there's no software to buy.  However any maintenance functions (settlement reports, etc.) need to be done through a web interface.

EMV (chip card) and Debit/PIN support

EMV transactions and Debit cards with PIN are currently only supported through X-Charge and Cayan MerchantWare Web.  If using any other processor, including MCPS, we recommend that you use the Cayan MerchantWare gateway for processing so that you have full functionality.

Obsolete interfaces:

PC Charge (by Verifone) -- "Not supported".  While Campground Master will interface with IC Verify, we can no longer recommend this software as an option because it's no longer supported by the maker, and will not work in current versions of Windows.

IC Verify (by FirstData) -- "Not supported".  While Campground Master will interface with IC Verify, we can no longer recommend this software as an option because it's extremely difficult to implement the newer versions (e.g. 4.2).