Credit Cards shown after 4.3.8 update

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A: Due to an overwhelming number of customers wondering why it *wasn't* showing the previous credit card used by the customer, we changed the default settings to retrieve the previous card information.  If you ever adjusted the Credit Card Security Settings previously, this won't be an issue -- your customized settings were saved.  But if you never adjusted any of the security settings, the default used will change.  Note that there may be a couple issues involved here:

 

1. If they're seeing the entire card number, rather than a masked number, that means they're logged in as an Administrator.  You should lower the access level used by the normal operators to the Reservations or Manager level (see Park Setup / Operators), so they will only see the last 4 digits.

 

2. Ideally you do want to keep it from retrieving the previous card information at all, particularly if you process cards in Campground Master -- you get a lower processing rate if you swipe the card again whenever they make another payment, so hiding the card will force this.  To change the option, go to Maintenance / Credit Cards / Security Setup.  We also suggest that you view the Help for that screen (press F1) before making any changes to the settings.

 


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