Owners can't be checked in

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Q: It seems when I set up a Reservation under an "Owner" type, it does not allow the check-in option to work.  What am I doing wrong?

 

A: "Owner" reservation types are intended for people who actually own a lot (e.g. in situations where they might sub-lease it or at least not be on the site constantly).  As such, this type of reservation is typically entered as a multi-year reservation just to track the lot owner,  which also allows putting various charges toward the owner of the lot instead of the current renter/occupant.  This is only a "background" reservation and does not affect the availability of the site, although the owner's name will appear on the Rack in a light grey color (there is also an option to hide the owner names if desired).

 

Therefore there is no checked-in or checked-out status for owners, since they're not assumed to be there all the time anyway.  Owner reservations could also be use for "seasonal" reservations where someone rents the site for the season but only come on weekends, for instance.

 

So now when making a reservation for someone actually staying on the site, or to track the actual occupancy of the "owner" himself, a Normal type reservation should be used (on "top" of the Owner reservation).  Of course Monthly or other types can also be used, as long as it's not another Owner reservation.  

 

 


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