Reservation shows unpaid (red) on the Rack

Q: Sometimes a reservation is shown with red text on the Rack (or other views) instead of the normal black text.  How can I fix that?

A: The red text simply means that the "Paid Through" date is not set for the reservation.  The program usually sets this automatically when you enter a payment, if it equals the charges added to the reservation (paid in full), and if those charges were added automatically or through Select Rates.  If you enter charges before the payment, or add manual Charge transactions, it may not set the paid-thru date automatically.

To fix a reservation in this condition, just go to Reservation Details for that reservation and "check" the box in front of the Paid Through date to indicate that it's paid through the date shown.  (You can also do this in Reservation Transactions by clicking on the paid-thru date in the reservation information grid.)