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A few quick reminders:
MAKE BACKUPS! It's so sad when we hear from someone whose computer has crashed and they have no backup of their data to restore from. It's so easy to make a backup to a thumb drive, there's really no excuse not to do it at least once per week, if not daily.
RE-INSTALLING / INSTALLING ON A NEW COMPUTER -- This is the number one support question we get, even though we've put the information everywhere we can possibly put it: in the documentation, in the Support menu on our web site, and directly on the Help menu in the program. In fact it's so easy to find if you just look and yet such an annoyance for support to have to spend time answering over and over that we're considering charging a service fee for anyone who has to ask. You'll need this information eventually, so make a note of how to find it now so you don't have to ask later. See our web site under Support / Installing on a new computer.
What's New
FTP issues with Windows upgrades
Q & A
Keeping it from logging off every 15 minutes
Fixing messed-up Reservation Splits
Renaming/re-using numeric reservation fields
Rates to charge extra for 1 adult and 2 children
Fixing the order of transactions
Entering split payments (2 different payment methods)
Having 2 different check-in or check-out times
Reporting the number of people in the park
Tips & Techniques
Finding outstanding Security Deposits
Automatic Backup each day to a new location
Adding a "Print CC Slip" button to Transactions
E-mail confirmations with transaction detail
E-mailing a thank-you letter, cancel notice, etc.