Hourly / Scheduled Reservations |
Top Previous Next |
See also:
A feature called "Schedules" allows any number of different intra-day schedules to be set up, and reservations made for sites in periods such as hours, 15-minutes, half-days or whatever. You specify what periods are included in each day, and they don't even have to be the same length. For instance, you might set up a "Tours" schedule that only has the periods "10AM", "2PM", and "4PM". Periods are just "time slots" that take the place of days, for instance on the Rack view.
To set up Campground Master to handle intra-day scheduled reservations, refer to Maintenance / Park Setup / Schedules.
Once schedules are set up, then you can set up "Sites" to correspond to events or items to be reserved for each schedule. For instance, Sites can be tours, boats, training classes, or anything needed. Reservations are made in much the same way as for daily-type sites, except that you also specify a first and last "Period" along with the dates. You can also set Blocked date/period, and of course the charged-through and paid-through dates also have periods.
There are two things that determine what schedule is to be used for a reservation:
| 1. | The Reservation Type. Each schedule is restricted to one or more reservation types that you define in the Pick Lists. |
| 2. | The Site. Each site must be assigned to a particular schedule. |
As a quick example, you might set up an "Hourly" reservation type, an hourly Schedule with periods from 8AM to 6PM that is only used for Hourly reservation types, and a number of Sites like canoes and kayaks that are assigned to the hourly Schedule. Whenever you select that reservation type, the New Reservation dialog will change to allow date and period entry for the reservation. When a site type is selected on the Rack View that only includes sites of a particular schedule, then the Rack will change to show a cell for each period instead of each day. (Likewise, the Rack can ONLY show sites assigned to a single period at a time -- so your canoes and kayaks would not be shown on the Rack at the same time as your daily sites.)
Making Reservations for Scheduled Periods
You can make reservations for schedules just like you would for daily sites -- using double-click from the Rack (if a scheduled site type is selected so the periods are shown), or from the New Reservation icon or menu function.
The key is to select the appropriate Reservation Type from the drop-down on the New Reservation dialog -- once a type is selected that's assigned to a schedule, the dialog will convert to a period-based dialog, adding "Period" fields next to the dates and changing the mini-rack to show periods (and only sites that are set up for that schedule).
It's likely that many of your scheduled-period reservations will be for the same customer that also has a daily site rented. In this case, you probably want to link them together and combine their billing. To do this, you want to locate their main reservation first, and go to Reservation Details. Then use the "Add Sub" button to add a Sub-member reservation. Now select the sites, periods, etc. as usual. (For a detailed example, see the previous sections "Linked and Group Reservations" and "Creating Linked Reservations".) When you're done making the reservation and go to Transactions, you can use Auto-Calculate or Select Rates to add the charges for the new reservations.