Housekeeping Report

This report provides a list of sites or rooms that may need "housekeeping" attention due to a customer arriving and/or departing on a given day.  It can also include all occupied rooms, in the case where all occupied rooms need to be cleaned.

For each site, it will show an "Out" and an "In" status so you can see at a glance what is happening with a site.  

The Out column will show either Departing, Checked Out, or Occupied.  It will be blank if the site was unoccupied last night.

The In column will show either Arriving, Checked In, or Occupied, or else it will be blank if the site will be unoccupied tonight.

Various options let you customize which site status you care to see, and if you need the extra information of Site Type, ETA, Reservation Type, and # Adults/Children/Pets (or whatever you're using those fields for).  Note that the Reservation information will be for the arriving reservation, not the departing one.

You can also set a site filter to eliminate rooms which don't need housekeeping attention (meaning there is no check-in or check-out activity on the given date).

Note that "scheduled" sites, for instance those used for hourly reservations, will not be shown in the housekeeping report.

Site 'Dirty' handling

If the Site Dirty field is enabled, a column will show "****" for sites with the "Dirty" flag set, plus some additional options will be available:  

Hide clean sites - An option to Hide 'Clean' sites (those without the 'Dirty' flag set) will let you hide any already cleaned.  This is different than the 'Hide sites with no housekeeping needed' option, because you could have sites 'Dirty' even if there is no check-in or check-out today.  For instance, if you do cleaning every day for check-in guests, you can mark all of those sites as 'Dirty' (see the right-click functions) and get a report of all dirty sites (be sure to uncheck the 'Hide sites with no housekeeping needed' option to include continuous stays).

Right-click functions -- Several right-click functions are available for changing the Dirty status.  Just right-click on the row for any site and a pop-up menu lets you change the status for that one site, or set multiple sites as dirty or clean -- based on whether there is a checked-in reservation, a reservation checked out, or a pending arrival, for instance.

Double-click function -- You need to be a little careful with this, but double-clicking on any row will change the status from Dirty to Clean or vice versa.  This makes it easy to update the list as sites are cleaned, for instance.

Further Topics:

Report Dialog Controls