Possible Duplicate Customers Found

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This dialog is used when the "Merge Duplicate Customers" button is selected on View Recent Online Reservations.  It will show any "suspected" duplicates, not based on name but using the same duplicate checking functionality that's optionally used when making local reservations.  See Maintenance / Program Options / Reservations / Duplicate Customer Checking.

 

Detailed instructions are shown on the dialog itself -- basically you can select an old customer to use instead of the customer info submitted online (the information in the online customer record will be lost, so be sure to check for any differences and update the old record with the new information (using "View Selected Customer Details") before clicking the "Use Selected Customer" button.

 

Only one customer can be selected, which will replace the online customer.  If you see other duplicates that should be merged, you'll need to do it through the Find Customer dialog (Customers / Find Customer).

 

 


Page URL http://CampgroundMaster.com/help/mergingduplicatecustomers.html

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