Overview - Working With Reservations

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Keeping track of reservations are naturally the main purpose Campground Master.  Most functions of the program revolve around the various tasks involved in recording reservation information, locating that information when needed, making changes, and keeping historical data for reporting purposes.

 

One important thing to remember that "Reservations" are not the same as "Customers" in Campground Master.  "Reservations" are records that contain the information about a single stay for a particular customer.  Most of the actual customer information is stored separately in a "Customer" record, and the reservation only references that customer by an internal number.  There are many reasons for this, but the main reasons are efficiency and continuity -- the customer information only needs to be stored once, no matter how many reservations that customer makes over time.  Likewise, if you change the customer information, it's automatically changed for all of that customer's reservations.

 

 

Topics:

 

Starting a New Reservation

 

Reservation Types

 

The New Reservation Dialog

 

The Select Customer Dialog

 

Checking In

 

Checking Out

 

Transactions

 

Groups and Linked Reservations

 

Hourly / Scheduled Reservations

 

Monthly / Long-term Reservations

 

Day Passes

 

Making Changes to a Reservation from the Rack

Changing the Reservation Dates

Changing Site Assignments

Changing the Customer

Canceling a Reservation

Confirming a Reservation

Confirmation letters

Guaranteeing a Reservation

Splitting Reservations

Adding Linked Reservations

Synchronizing Linked Reservations

 

The Reservation Details Dialog

 

The Reservation Label Field

 

Managing Guests

 

The Notes Dialog

 

The Find Reservation Dialog

 

Unassigned Reservations

 

Online Reservations

 

 


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