CVV code entry field missing

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Q: Why doesn't the CVV code entry field show up on Guarantee info or Deposits, after the 4.3 update?

 

A: Part of the PCI compliance rules state that the security codes on credit cards should never be stored on a computer.  So by default, the entry of this code is disabled for Guarantee Information unless you process credit cards through Campground Master -- in which case it's enabled only for use when entering a Deposit transaction immediately after the Guarantee (after which the code is discarded).  If you don't process credit cards through Campground Master, it's disabled for Payments & Deposits also.

 

If you want to bypass the PCI compliance (at the risk of merchant fines), you can re-enable the CVV code under Maintenance / Credit Cards / Security Setup.  Uncheck the option for not entering the code for Guarantees, to get it back in the Guarantee Info.  If you want the CVV entry on Payments & Deposits and you don't process cards through Campground Master, then uncheck the option for discarding the code after payment processing.

 


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