Adding Prompt when checking in reservations

Showing a "Rules" prompt when making a reservation.

Adding Prompt when making reservations

Color Schemes

Coloring the Rack dates for holidays

Color Schemes -- for new reservation types

Color coding special reservation types
Color-coding Reservation Types (revisited)

Color Schemes -- for Site Dirty/Work order/Journal

Color-coding Sites dirty, Work order or Journal entry

Color Schemes example based on Reservation note

Changing a reservation's color if there's a note on it

Color-coding sites on the Rack

Color-coding the Sites on the Rack

Coloring empty sites for holidays

Coloring empty sites for holidays and site type

Dialog customizations - Date field with check box

Adding check-date fields to dialogs

Dialog customizations - Field validations

Forcing Reservation fields to be filled in
Forcing How-heard to be filled in

Dialog definitions - pick/selection lists

Adding custom pick-lists to dialogs

Dialogs

Enforce 3-day holiday weekend reservations

Dialogs - adding Check-in prompt

Showing a "Rules" prompt when making a reservation.

Dialogs - adding New Reservation prompt

Dialogs -- Reservation validations

Adding special reservation validations

Dialogs (print button)

Adding a "Print CC Slip" button to Transactions

Dialogs example (adding fields)

Adding new fields to the Customer Details dialog

Event (auto-backup)

Automatic Backup each day to a new location

Event example - log out

Automatic logout after 10 minutes
Automatic logout after 10 minutes, revisited

Events

Showing Reservation Details before check-in
Showing Customer Details during check-in

Events example

Keeping operators from closing the program

Forcing fields to be filled in

Forcing Reservation fields to be filled in
Forcing How-heard to be filled in

Forms

Fixing transaction overlaps on receipts
Adding "Due Back By" on custom receipts
Importing a 2-up ticket form

Forms - adding logos

Forms - removing standard fields

E-mailing a thank-you letter, cancel notice, etc.

Forms (E-mail forms)

Forms (E-mail with transactions)

E-mail confirmations with transaction detail

Forms example adding "Thank You"

Adding a custom "Thank You" message on receipts

Menus example

Adding right-click menu items for +1W and +1M

Number of Nights expression

Reporting occupancy by # campers on site

Occupancy report query

Queries

Reporting average nights stayed
Query customers excluded from E-mail

Query example

Rates based on Rig Type
Rates based on starting day
Rates based on linked reservations
Rates for last-minute reservations

Rate Condition

Scripts - Examples for reservation validations

Adding special reservation validations

Tab Views

Changing access levels for Tab Views
Advanced Deposits

Reporting

Reporting all advanced deposits
Alt-keys
Showing underlined letters for hot-keys

underlines missing

Showing underlines for hot-keys in XP
Android
Campground Master on your iPad, iPhone, or Android phone
Anti-spyare software
Neworking issues, Norton Firewall
Anti-virus software
Neworking issues, Norton Firewall
Apple computers
A possible new option for Mac users
Apple iPad/iPhone
Campground Master on your iPad, iPhone, or Android phone
Arrivals Statistics Report

showing incorrect values

Occupancy and Availability reports incorrect
Auto-backup (location)
Automatic Backup each day to a new location
Auto-complete in Explorer
Internet Explorer Auto-complete Security
Automatic login
Disabling the login prompt
Auto-rates
Different rates by rig size

2-night minimum

Rates Setup - 2-night minimum for weekends

7th day free

Rates entry for 7th day free

Add-ons

Rates for monthly add-on charges

Add-ons (monthly)

Avoiding $0 charges

Will Rates changes affect all reservations?

Changes affecting prior reservations

Changing for new year

Changing rates for the new year

Holidays

Rates for holidays

proper order

Proper Rates order for Auto-Rates

When reservation made

Adding charges when a reservation is made
Availability

Printing a list of available sites

Printing a list of available sites
Availability of Sites
Room Availability Based on Pets
Availability Report

showing incorrect values

Occupancy and Availability reports incorrect
Average daily rate report
Reporting average daily rate

- B -

Backing up
Solving backup "temporary file" errors, XP
Solving backup "temporary file" errors, Vista
Backing up to CD-RW (re-using disks)
Re-using a CD-RW for backup
Backing up your data
How good is your backup process?
Backup

Automatic (location)

Automatic Backup each day to a new location

Restoring

Recovering from a corrupt or missing database

Zip drives

Using a Zip drive for backup
Backup database online
Do you have online backup?
Backup databases
Opening an old backup for review
Backup the data to another computer
Copying Campground Master to another computer
Backups

Filenames with dates

Backup files won't accept the date
Balance Charges & Payments report
"Balance" report showing strange dates
Balance due (reconciling)
Reconciling old Reservation balances
Balance due on check-out
Handling reservations with a balance due
Balance transfers
Keeping a customer deposit or overpayment for future stays
Bar code printing software
Bar code printing software for $49
Bar codes

printing

Handling POS sales for items without bar codes
Batch E-mail

saving filters

Batch E-mail -- saving the filter
Batch Printing
Quickly printing window tags for all arrivals
Beginning computer users
The Newbie Club
Boolean field formatting
Showing Yes/No on a Query instead of .T./.F.
Bounced checks
Handling a returned (bounced) check
Bulk check-out
Where is the Bulk Check-out function?

- C -

Canceling

After checkout

Canceling after Checked Out
Cancellation E-mail
E-mailing a cancellation letter
Cancelled reservations

cleaning up

Cleaning up cancelled reservation charges

Finding / listing

Finding cancelled reservations
Can't start the program
What to do if Campground Master won't start
Capitalizing names
Automatic capitalization of names
Capterra
Capterra Reviews -- post your review of Campground Master
Cash Drawer

Open automatically

Open the cash drawer automatically without printing

Settings

Open the cash drawer automatically without printing

setup

Receipt Printer and Cash Drawer Setup

USB

USB Cash Drawers and Pole Displays
Cashing a customer check
Cashing a customer's check
CD-RW & CD-R backups
Re-using a CD-RW for backup
Changing customers
Changing the customers in group reservations
Changing Master computers
Changing network "Master" computers
Changing prices at check-out
Changing the price of an item at check-out
Changing sites without splitting
Moving sites without splitting
Charges

Taxable vs non-taxable

Handling reservations with a balance due

When to add

Adding charges when a reservation is made
Check In/Out times (changing)
Changing the Check-In and Check-Out Times
Check out all at once
Checking out multiple at once
Checked Out

how to fix

Fixing a checked out reservation
Checked out reservations
Why are checked-out reservations disappearing?
Checked out reservations on the Rack
Viewing checked-out reservations on the Rack
Check-in times

using 2

Having 2 different check-in or check-out times
Checking in
Showing Customer Details during check-in
Checking out
Where is the Bulk Check-out function?

Balance due handling

clearing site early

Clearing a site due to early departure

Faster methods

Faster check-outs with a hot-key

with a balance

Checking out a customer with a balance

with a balance)

Checking out with a balance
Checking out with transactions
Speeding up check-outs with transactions
Close

Event to keep non-managers from closing program

Keeping operators from closing the program
Codeweaver
A possible new option for Mac users
Color Key

Adding new reservation types

Color coding special reservation types

Adding new reservation types (revised)

Color-coding Reservation Types (revisited)
Color Schemes

Example for new reservation types

Color coding special reservation types

Example for new reservation types (revised)

Color-coding Reservation Types (revisited)

Example for Site Dirty/Work order/Journal

Color-coding Sites dirty, Work order or Journal entry

Example of Reservation note

Changing a reservation's color if there's a note on it

Holidays and site types

Coloring empty sites for holidays and site type

Holidays on Rack

Coloring the Rack dates for holidays
Colors

Owners when here

Different color on the Rack for owners when here
Computer basics
The Newbie Club
Computer support
Computer Tech Support Services
Configration Settings file
What to do if Campground Master won't start
Confirmation

E-mail with transactions

E-mail confirmations with transaction detail
Confirmation E-mails sent
Tracking E-mail confirmations sent
Confirmation letter

Different text per site

Putting different text on confirmation letters

Hiding site number

Hiding the site number on confirmations

Remove site number

Removing site number from confirmations
Confirmation number

Find by

Searching by Confirmation number
Confirmations

Charges not staying in

Charges don't stay in when doing a confirmation
Connection problems (networking)
Solving network synchronization troubles
Copy data to another computer
Copying Campground Master to another computer
Credit card number on receipts
Printing the credit card number on receipts
Credit cards

Beware of claims

Beware of credit card company claims

Change guarantee info

It's not changing the customer's credit card number
Changing the credit card in Guarantee Info

chip

EMV / "Chip" credit card support
EMV / "Chip" credit card support

Correcting errors

Correcting processed credit card payments

CVC / CVV2 code

Entering the credit card security code (CVV2 or CVC)

CVV2 and CVC codes

Entering credit card security codes

Diner's club

New Diner's Club / Mastercard rules

Disabling entry fields

Disabling the credit card information

duplicate charges (avoiding)

How to avoid duplicate credit card charges

duplicate charges (using)

How to keep duplicate credit card charges from being rejected

EMV

EMV / "Chip" credit card support
EMV / "Chip" credit card support

Enter without processing

Entering credit card payments without processing

Entering cards already processed

Correcting processed credit card payments

entering info without payment

Entering credit card information without a payment

Entering new info

Entering a new credit card for a customer

Guarantee info

Entering a new credit card for a customer
New credit card in Guarantee not being used

Hiding previous card numbers

Credit Cards shown after 4.3.8 update

IC Verify

IC Verify issues

IC Verify version 4.0.4 issues

Masking (viewing unmasked)

Viewing the full credit card number

MasterCard / Diner's Club

New Diner's Club / Mastercard rules

Merchant Warehouse

Merchant Warehouse credit card processing

Not-present fees

Partial refunds to a credit card

Partial refunds

PC Charge

PCI Compliance

CVV code entry field missing
PCI Compliance
PCI compliance changes
PCI compliance checklist

processing

IC Verify issues
PC Charge
Merchant Warehouse credit card processing

Processing Setup

Correcting processed credit card payments

Processing time-out

Credit card processing time-outs

Quicker payment entry

Quicker credit card payments

Recording card information

Recording a customer's credit card
Entering credit card security codes

Refunds - error

Credit Card Refunds - "cannot exceed sales cap" error

Requirements

Beware of credit card company claims

Retrieving Previous

Retrieving credit card information

Security

Retrieving credit card information

security code

Entering the credit card security code (CVV2 or CVC)
Entering credit card security codes

Security of information

Are credit card details secure?

Swiped vs non-swiped

Transaction fees

Adding new fields to the Customer Details dialog

Viewing credit card info

Viewing manually entered credit card info
Crossover
A possible new option for Mac users
Customer balance not matching Reservation balance
Resolving customer balances not matching reservation balances
Customers

Adding fields to dialogs

Alphabetical listing

Alphabetical listing of all customers

Auto-capitalization

Automatic capitalization of names

Balances

Resolving customer balances not matching reservation balances

Changing field names

Changing customer field names

credit balance

Applying customer credit balances to reservations

Credits

Using Discount Fields for Other Things
Special One-time Discounts

Discounts

E-mail list

Creating a list of customer's E-mails

E-mailing

Software for E-mailing to Your Customer List

Exclude from E-mail

Query customers excluded from E-mail

Find by phone number

Looking up customers by phone number

Guarantee Info

It's not changing the customer's credit card number
Changing the credit card in Guarantee Info

Guarantee with credit card

Recording a customer's credit card
Entering credit card security codes

Merge (from alphabetical listing)

Alphabetical listing of all customers

Notes

Keeping Reservation Notes separate from Customer Notes

Notes (vs Reservation Notes)

Keeping Customer Notes separate from Reservation Notes

Previous balances

Pre-dating transactions and previous customer balances

Reporting balance due

Showing all customers with a balance due

Reporting Credits

Showing Customer Details during check-in

Showing details on check-in

Transactions

Resolving customer balances not matching reservation balances

- D -

Data entry

capitalization

Automatic capitalization of names

Site numbers

Select a site by typing the site number
Data Fields

Changing names

Changed field name but dialog label didn't change
Changing customer field names
Database

Backing up

How good is your backup process?

Backup to CD-RW (re-using disks)

Re-using a CD-RW for backup

Default location

How can I get it to remember by database?

Move to Public Documents

Moving the database to public documents

Opening a backup

Opening an old backup for review

Purging tips

Using Purge to shrink the database

Save button disabled

The Save button is always greyed out

Training with the demo

Using the demo to train people

Orphaned Transactions

Resolving customer balances not matching reservation balances
Database recovery
Recovering from a corrupt or missing database
Dates

Setting "Today"

Rack is starting on an old date
Deluxe RV (changing the name)
Changing "Normal RV", etc to something else
Demo

Deleting

Deleting the Demo
Demo database
Using the demo to train people
Departures

Printing invoices

Printing invoices for today's check-outs

showing incorrect values

Occupancy and Availability reports incorrect
Departures tab
Where is the Bulk Check-out function?
Deposit transfer
Keeping a customer deposit or overpayment for future stays
Deposits

Credit Card CVC code

CVV code entry field missing

Group

Splitting deposits among group members

Reporting

Reporting all advanced deposits

Reporting outstanding

Splitting for group

Splitting deposits among group members
Deposits Due report
Reporting people with deposits due
Deposits for keys and security
How to handle key deposits
Dialog definitions

Example for reservation validations

Adding special reservation validations
Dialogs

Adding Check-in prompt

Showing a "Rules" prompt when making a reservation.

Adding New Reservation prompt

Customer Details customization example

Adding new fields to the Customer Details dialog

Customizations

Enforce 3-day holiday weekend reservations

Date fields with check box

Adding check-date fields to dialogs

Enlarging the Transactions dialog

Field labels

Adding custom pick-lists to dialogs

Pick Lists

Print button example

Adding a "Print CC Slip" button to Transactions

Selection lists

Adding custom pick-lists to dialogs

Vehicle fields

Changing vehicle field labels
Diner's Club cards
New Diner's Club / Mastercard rules
Direct to Port

Moving the paper up

Receipt printer not moving paper up far enough

Receipt printing

Receipt printer not moving paper up far enough
Discounts

adjusting taxes

Discounts not adjusting taxes

Missing taxes

Some taxes missing on Discounts

One-Time Specials

Special One-time Discounts

Remembering

Using Discount Fields for Other Things
Special One-time Discounts

Reporting receipts by discount used

Reporting Receipts by Discount Used
DropBox
Do you have online backup?
Dymo label printers
Printing single labels on a Dymo label printer
Dynamic IP address
Networking through a dynamic internet IP address

- E -

Electric meters

Correcting readings

Correcting previous meter readings

disabling reports

Entering old electric readings

Entering old readings

Fixing readings

Fixing an electric meter reading

view past readings

Viewing past electric meter readings

Wrap-around

Handling different numbers of digits on meters
E-mail

Adding a logo

Adding a logo to E-mail confirmations

Batch Sending

Software for E-mailing to Your Customer List

Cancellation letter

E-mailing a cancellation letter

Confirmation extra step

E-mail confirmation requires an extra step to select a form

Confirmations sent

Tracking E-mail confirmations sent

Customer E-mail list

Creating a list of customer's E-mails

Customer name in subject

E-mail confirmations -- putting the customer name in the Subject

Forms - long text not wrapping

E-mail forms -- long text not wrapping

GMail setting

GMail problem sending E-mails

List of Checked In reservations

Getting an E-mail list of people checked in

receipts

E-mailing receipts

Spamming (avoiding)

Software for E-mailing to Your Customer List

Thank-you letter

E-mailing a thank-you letter

Yahoo setting

Yahoo problem sending E-mails
E-mail confirmation with transactions
E-mail confirmations with transaction detail
E-mail confirmations

Clickable web link

Getting clickable links in confirmation letters

Error reply

SMTP E-mail error mesages
E-mail form examples
E-mailing a thank-you letter, cancel notice, etc.
Epson printers
Printer Recommendations
Error restoring from floppy disks
Error when restoring from floppies
Event Actions

Log out after 10 minutes

Automatic logout after 10 minutes
Automatic logout after 10 minutes, revisited

Show Reservation Details before Checkin

Showing Reservation Details before check-in
Events
Showing Customer Details during check-in

auto-backup example

Automatic Backup each day to a new location
Exchanging money
Cashing a customer's check
Exit

Event to keep non-managers from closing program

Keeping operators from closing the program
Export to Web

Changing "My Park"

Changing "My Park" on the web vacancy grid

Example web form

Web form example with parsing rules

Javascript for link parameters

Integrating the Vacancy Grid with your reservation form

Park name

Export to Web, fixing the Park name
Exporting

Vacancy Grid variables

Sample Javascript to insert form values (copy)

Web page Javascript example

Sample Javascript to insert form values (copy)
Expressions

Text parsing change

Expression text parsing change in version 4.2

- F -

Fields

Vehicle fields

Changing vehicle field labels
File

Open default database

How can I get it to remember by database?

Save

The Save button is always greyed out

Dates in the name

Backup files won't accept the date
Fill indicators on maps
Using a 'Fill' indicator on the map
Find all customers
Alphabetical listing of all customers
Find by phone number
How to find a reservation by phone number
Find Customer

phone numbers

Phone number on "Find Customer" results
Find Customer by phone number
Looking up customers by phone number
Find Reservation
Find and fix reservations with missing How-Heard info
Reporting reservations staying less than full month
Firewall software
Neworking issues, Norton Firewall
Firewall Configuration for Networking
Font size
Making the text larger on the screen
for names
Reservation shows unpaid (red) on the Rack
Forms

Adding logos

E-mailing a cancellation letter

E-mail cancellation letter

E-mail examples

E-mailing a thank-you letter, cancel notice, etc.

E-mail long text not wrapping

E-mail forms -- long text not wrapping

E-mail subject with customer name

E-mail confirmations -- putting the customer name in the Subject

E-mail thank-you letter

E-mailing a thank-you letter

E-mail with a logo

Adding a logo to E-mail confirmations

E-mail with transactions

E-mail confirmations with transaction detail

End-of-period text

Adding "Due Back By" on custom receipts

Example adding "Thank You"

Adding a custom "Thank You" message on receipts

importing samples

Importing a 2-up ticket form

Number of transactions

Fixing transaction overlaps on receipts

removing fields from standard receipts

Correcting previous meter readings

Removing from receipts list

Removing unused receipt formats
Free stay

showing unpaid

Free stays show past due
Friend Communications
Friend Communications Enhancements On The Way
Fuel sales
Reader Comments
Full re-sync procedure
Full network re-synchronization procedure

- G -

Gas meters

Correcting readings

disabling reports

Viewing past electric meter readings

view past readings

Wrap-around

Handling different numbers of digits on meters
Gasoline sales
Reader Comments
Getting Support
Support updates -- Daylight Savings Time - or not!
Gift certificates
Handling Gift Certificates
GMail
GMail problem sending E-mails
Google

Maps and satellite images

See your park from space!
Grandfathering rates
Changing Rates but grandfathering current reservations
Group deposit splitting
Splitting deposits among group members
Group Mail
Software for E-mailing to Your Customer List
Group reservations

Change customers

Changing the customers in group reservations
Groups

Deleting some sites

Deleting some sites from a group

Different Dates

Linked members staying different lengths of time
Guarantee Info
Entering credit card information without a payment

Changing

It's not changing the customer's credit card number
Changing the credit card in Guarantee Info

Entering new card

Entering a new credit card for a customer

new card

New credit card in Guarantee not being used
Guarantee with credit cards
Recording a customer's credit card
Entering credit card security codes
Guaranteeing

Credit Card Info

Retrieving credit card information
CVV code entry field missing

- H -

Hand-held computers
Campground Master for Hand-helds
Handicapped access
Selecting a Handicapped site for a reservation
Hardware

Touch-screen monitors

Using a touch-screen monitor
Hewlett Packard printers
Printer Recommendations
Holiday 3-day minimums
Enforce 3-day holiday weekend reservations
Holiday dates on Rack
Coloring empty sites for holidays and site type
Holidays

coloring on the Rack

Coloring the Rack dates for holidays
Hot-keys
Showing underlined letters for hot-keys

underlines missing

Showing underlines for hot-keys in XP
How Heard

avoiding or finding blank entries

Find and fix reservations with missing How-Heard info
How-Heard

Report showing incorrect values

Occupancy and Availability reports incorrect
HTML (Exporting to

Javascript example)

Sample Javascript to insert form values (copy)

- I -

IC Verify
IC Verify issues

duplicate charges (avoiding)

How to avoid duplicate credit card charges

duplicate charges (using)

How to keep duplicate credit card charges from being rejected

Enter payment already processed

Entering credit card payments without processing
IC Verify issues
IC Verify version 4.0.4 issues
Infacta Group Mail
Software for E-mailing to Your Customer List
INI file
What to do if Campground Master won't start
Internet

networking with dynamic IP

Networking through a dynamic internet IP address

auto-complete

Internet Explorer Auto-complete Security
Inventory

Flexible pricing

Changing the price of an item at check-out

On-hand cleanup

Cleaning up inventory "on-hand"

Deleting

Deleting POS Inventory Items

transaction field

Optimization for busy POS environments
Inventory items missing for sales
POS - Some items not showing up
Invoices

"Receipt #"

Changing "Receipt #" on invoices
Iomega Zip drives
Using a Zip drive for backup
iPad/iPhone
Campground Master on your iPad, iPhone, or Android phone

- J -

Javascript
Sample Javascript to insert form values (copy)

Export to Web parameters

Integrating the Vacancy Grid with your reservation form
Jellystone Parks
Yogi Jellystone parks forced to switch systems

- K -

Key deposit

report

Finding outstanding Security Deposits
Key deposits
How to handle key deposits
Keyboard shortcuts
Shortcut for clicking "Done"

- L -

Labels

Printing in last name order

Printing labels in Last Name order

Printing single labels

Printing single labels on a Dymo label printer
Landscape orientation
Printing in Landscape Orientation
Lexmark printers
Printer Recommendations
Linked Reservations
Adding multiple sites as non-synchronized
Making a new reservation that moves during the stay

Different dates

Fixing messed-up Reservation Splits

fixing

Sub-members

Getting to transactions on a linked reservation

Transactions

turning off

Turning off the Reservation Linking

unlinking

Unlinking a reservation
Links to web pages in E-mail
Getting clickable links in confirmation letters
Log files
What to do if Campground Master won't start
Log out

atuomatic

Keeping it from logging off every 15 minutes
Log out after 10 minutes
Automatic logout after 10 minutes
Automatic logout after 10 minutes, revisited
Login
Keeping it from logging off every 15 minutes

Disabling the prompt

Disabling the login prompt
LogMeIn
Campground Master on your iPad, iPhone, or Android phone
Logo on E-mails
Adding a logo to E-mail confirmations
Logos on receipts
Adding a logo to your receipts

- M -

Mac users
A possible new option for Mac users
Mailing Lists

Filtering

Mailing List for last season's campers

Previous customers

Mailing List for last season's campers
Maintenance

Back up

Solving backup "temporary file" errors, XP
Solving backup "temporary file" errors, Vista
Make site unavailable

many sites/days at once

Blocking sites for many days at once
Map

Color settings

Showing the unpaid status on Map indicators

New Reservation dates

Carrying the Rack dates into New Reservation

Options

Showing the unpaid status on Map indicators

Right-click

Are you using right-click effectively?

using dates for new reservation

Use map dates when making reservations

Brief overview

How to set up a Map (a brief overview)

Fill indicator tips

Using a 'Fill' indicator on the map

On Google.com

See your park from space!
Masked credit cards
Viewing the full credit card number
McAffee software
Neworking issues, Norton Firewall
Menus

Right-click menu example

Adding right-click menu items for +1W and +1M
Merchandise sales

Adding to reservations

Merchandise sales
Merchant Warehouse
Merchant Warehouse credit card processing
Merging Customers
Alphabetical listing of all customers
Meter readings

Entering old readings

Entering old electric readings

Right-click

Are you using right-click effectively?

view past

Viewing past electric meter readings
Meters

Correcting previous readings

Correcting a previous meter reading

Correcting readings

Correcting previous meter readings

Digits for wrap-around

Handling different numbers of digits on meters

Disabling reports

Fixing an electric meter reading

Fixing readings

Wrap-around

Handling different numbers of digits on meters
Misc Income on Shift report
Misc. Income not on Shift Report
Missing Transactions (printed receipt)
Clerk Can Cancel a Completed Sale
Mobile phones
Campground Master on your iPad, iPhone, or Android phone
Monthly

Reporting due

Finding out when Monthlies are due to pay

Add-ons

Rates for monthly add-on charges
Moving reservations
Making a new reservation that moves during the stay
Moving sites during stay
Creating split reservations on separate sites
Moving the database
Moving the database to public documents

- N -

Networking

Can't connect - workstation already in use

Resolving "Workstation already in use" network errors

Changing Master computers

Changing network "Master" computers

Connection issues

Full network re-synchronization procedure

Delay problems

Solving network synchronization troubles

Dynamic internet IP address

Networking through a dynamic internet IP address

Error due to Winsock

Networking errors caused by WinSock problems

Firewalls

Firewall Configuration for Networking

Master computer failure

Changing network "Master" computers

Optimization

Networking optimization tips

Port forwarding

Port Forwarding help

Problems connecting

Solving network synchronization troubles

Re-sync procedure

Full network re-synchronization procedure

Router

Port Forwarding help

Security software

Neworking issues, Norton Firewall

Setup errors

Top 5 Networking Errors

Speed issue with POS

Optimization for busy POS environments

Static IP

Networking - How to set up a static IP address

Synchonization problems

Solving network synchronization troubles

Through internet

Port Forwarding help

Time Zone differences

Synchronize your Time Zones

Using a client offline (extended periods)

Using a network client offline for extended periods

Wireless

Networking optimization tips

Workstation already in use

Resolving "Workstation already in use" network errors
New Reservation
How to quickly select dates for short-term stays

Quick-prefs

Adding options like 50A to New Reservation
Newbie Club
The Newbie Club
Newsletters

# 2

# 3

# 4

# 5

# 6

# 7

# 8

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#11

#12

#13

#14

#15

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#21

#22

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#25

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#44

Contents
No Site explanation
"No Site" cells on the Rack
Getting rid of "No Site" for Waiting Lists
Non-numbered sites
Handling non-site rentals like storage
Non-Synchronized Reservations
Adding multiple sites as non-synchronized
Normal RV (changing the name)
Changing "Normal RV", etc to something else
Norton Internet Security
Online Reservations and Norton
Norton software
Neworking issues, Norton Firewall
Notes

Customers vs Reservations

Keeping Customer Notes separate from Reservation Notes

field length

How long is the Notes field

popping up a message

Reader Comments
Novice users
The Newbie Club
NSF checks
Handling a returned (bounced) check

- O -

Occupance Report

showing incorrect values

Occupancy and Availability reports incorrect
Occupancy

Average stay

Reporting average nights stayed
Occupancy report by # people
Reporting occupancy by # campers on site
Reporting the number of people in the park
On Site

Adding # of Nights

Online Reservations and Norton

Showing all reservations for the season

Reporting all reservations for the season
On Site report
Reporting rates & balances
Online backup
Do you have online backup?
Online reservations
Friend Communications Enhancements On The Way

Receiving problems (due to Norton)

Use it to save time

Avoiding accidental program closure

Web vacancy grid site name

Export to Web, fixing the Park name
Operators

Access levels

Acess Levels

Disabling "Delete" for Reservations

auto-logout

Keeping it from logging off every 15 minutes

Deleting

Deleting old Operators

Disabling login prompt

Disabling the login prompt

Keep non-managers from closing program

Keeping operators from closing the program

showing transactions

Showing all transactions an operator made

Tab View access

Changing access levels for Tab Views
Owner Reservations
Different color on the Rack for owners when here

Can't check in

Owners can't be checked in

- P -

PA-DSS / PCI compliance
PCI compliance checklist
Paid Out transactions
Entering "Paid Out" transactions
Paid-through date

for free stays

Free stays show past due
Paint Shop Pro image software
Using a 'Fill' indicator on the map
Pair.com
Web site services
Palm version
Campground Master for Hand-helds
Park Setup

Check-in times

Having 2 different check-in or check-out times

Parks (ticket form notes)

Adding notes to the Ticket Form receipt
Payment Methods

Splitting

Splitting a payment between payment methods

using 2 methods

Entering split payments (2 different payment methods)
Payment transfer
Keeping a customer deposit or overpayment for future stays
Payments

Categorizing

Receipts by Category report adjustments

Credit Card CVC code

CVV code entry field missing

Disabling credit card info

Disabling the credit card information

Entering multiple types

Entering payments of two different types

Gift certificates

Handling Gift Certificates

Split payment methods

Splitting a payment between payment methods

splitting

Entering split payments (2 different payment methods)
Payments Due
Showing upcoming payments due

Current balance as-of date

Reporting balances as of a certain date

Customer Credit Report

Shortcut for clicking "Done"

Monthlies

Finding out when Monthlies are due to pay
PC Charge
PC Charge
PCI compliance
PCI Compliance
PCI compliance changes
PCI compliance checklist

Credit Cards

CVV code entry field missing
PDA version
Campground Master for Hand-helds
PDF

Attaching to E-mail

E-mailing receipts
Pencil-In feature
Using a "Pencil-In" feature
Phone number lookup
Looking up customers by phone number
Pick Lists on custom dialogs
Adding custom pick-lists to dialogs
Pole display

USB

USB Cash Drawers and Pole Displays
Port forwarding
Port Forwarding help
POS

"Done" shortcut

Adding to reservations

Merchandise sales

Auto-printing only for credit card sales

Auto-printing POS receipts only for credit card sales

Bar code printing

Bar code printing software for $49

Cash Drawers

USB Cash Drawers and Pole Displays

Changing prices

Changing the price of an item at check-out

Customer sales on account

How to do an "on account" sale

Dedicated workstation

Limiting a workstation to Point of Sale use

Fuel sales idea

Optimization for busy POS environments

Inventory item transactions field

Inventory Items

Deleting POS Inventory Items

Inventory missing

POS - Some items not showing up

Inventory on-hand cleanup

Cleaning up inventory "on-hand"

Inventory total value

Handling POS sales for items without bar codes

Items without bar codes

On account sales

How to do an "on account" sale

Pole displays

USB Cash Drawers and Pole Displays

Reporting

Reporting POS sales separate from rentals

Sales reports

POS monthly sales report

Showing customers with a balance

Showing all customers with a balance due

Speed issues

Optimization for busy POS environments

Touch-screen monitors

Using a touch-screen monitor

data entry / lookup

Zip and Postal Code entry
Preferences for reservations
Adding options like 50A to New Reservation
Print only some transactions
Printing only some transactions
Printer Setup
Installing a new printer
Printers
Printer Recommendations

Installing a new one

Installing a new printer

Vista compatibility

Windows Vista Compatibility
Printing

3" receipts

Use a 3" receipt printer for small receipts

CC slip button

Adding a "Print CC Slip" button to Transactions

Dymo labels

Printing single labels on a Dymo label printer

font (text) size on reports

Changing Font Size for Reports

Landscape mode

Printing in Landscape Orientation

Printer recommendations

Printer Recommendations

Rack view (partial)

Printing the Rack

Receipt formats list (shortening)

Removing unused receipt formats

Receipt printer is slow

Receipt printer running slow

Receipts - only some transactions

Printing only some transactions

Sorting lists / labels

Printing labels in Last Name order

Tab views (access levels)

Changing the access level for printing tab views

Text too small

Printing a report with readable text
Printing bar codes
Handling POS sales for items without bar codes
Printing labels in last name order
Printing labels in Last Name order
Printing too small
Printing a report with readable text
Program won't start
What to do if Campground Master won't start
Propane -- can't select
Why can't I select "Propane"?
Propane sales
Reader Comments
Protected Storage Passview program
Internet Explorer Auto-complete Security
Purging old records
Using Purge to shrink the database

- Q -

Qty on New Reservation dialog
Adding multiple sites as non-synchronized
Queries

Adding Rack columns

Adding a column to the Rack View

Adding to tab views

Adding fields to the Arrivals tab view

Boolean fields

Showing Yes/No on a Query instead of .T./.F.

Column formatting

Showing Yes/No on a Query instead of .T./.F.

Examples

Query customers excluded from E-mail

Importing Samples

Reporting average nights stayed

Inventory total value example

Number of Nights expression

Reporting occupancy by # campers on site

Sample occupancy report

Samples

Reporting average daily rate
Query

Arrivals example

Query for Arrivals filtered by Resv Type, etc

Quick-Filter

Query for Arrivals filtered by Resv Type, etc
QuickBooks

Charges reporting

Adding charges when a reservation is made
Quick-prefs
Adding options like 50A to New Reservation
Quote/Confirmation

Transactions not ssaved

Charges don't stay in when doing a confirmation

- R -

Rack

"No Site"

"No Site" cells on the Rack
Getting rid of "No Site" for Waiting Lists

Adding site columns

Adding a column to the Rack View

Checked-out reservations

Viewing checked-out reservations on the Rack
Why are checked-out reservations disappearing?

Color-coding sites by type ,etc

Color-coding the Sites on the Rack

Coloring for holidays

Coloring the Rack dates for holidays

coloring holidays and site types

Coloring empty sites for holidays and site type

Colors for Site Dirty/Work order/Journal

Color-coding Sites dirty, Work order or Journal entry

Colors for weekends

Changing the colored weekend columns

Hiding from POS clerks

Limiting a workstation to Point of Sale use

hiding some sites

Hiding some sites from the Rack

List of available sites

Printing a list of available sites

Marking sites for special use

New Reservation dates

Carrying the Rack dates into New Reservation

Pencil-In

Using a "Pencil-In" feature

Printing part of it

Printing the Rack

Red text

Reservation shows unpaid (red) on the Rack

Reservation Name

Changing a reservation's text on the Rack

Right-click menu customization

Adding right-click menu items for +1W and +1M

showing longer names

Showing longer names on the Rack

Showing more days

Showing more dates in the Rack

Sites order

Easily blocking sites for multiple days

Sites Unavailable multiple days

Speeding up

Speeding up the Rack view

Starting on an old date

Rack is starting on an old date
Rate codes

reporting

Reports with the Rate Code
Rates

2-night minimum setup

Rates Setup - 2-night minimum for weekends

50A

Setting up rates for 50A

7th day free

Rates entry for 7th day free

Adding printed memos

Adding printed memos to Auto-Rates

Add-on quantities

Renaming / re-using numeric reservation fields

Add-ons (monthly)

Rates for monthly add-on charges

Add-ons resulting in $0 charges

Different rates by rig size

Auto-rates

Auto-Rates order

Proper Rates order for Auto-Rates

Avoiding $0 charges

Rates based on linked reservations

based on lined reservations

by Rig Type

Rates based on Rig Type

by starting day

Rates based on starting day

Changes affecting prior reservations

Will Rates changes affect all reservations?

Changing

Changing Rates but grandfathering current reservations

Changing for new year

Changing rates for the new year

Deposits for keys and security

How to handle key deposits

extra people

Rates to charge extra for 1 adult and 2 children

free stays

Free stays show past due

Fuel sales idea

Handling Gift Certificates

Gift certificates

Grandfathering

Changing Rates but grandfathering current reservations

Increases

Increasing rates for next year

Key deposits

How to handle key deposits

last-minute surcharge

Rates for last-minute reservations

Order

Proper Rates order for Auto-Rates

Per-person camping rates

Per-person camping rate

Reporting

Reporting by Rate type
Reporting by Rate

Rig length specific

Different rates by rig size

Seasonal

Handling seasonal campers

Security deposits

How to handle key deposits

Special case with Resv Type

Rates -- Special case rates using a Reservation type

special cases

Handling special-case rates

Special Dates vs Season Dates

Rates for holidays

Taxes

Changing tax rates

Transaction reporting

Reports with the Rate Code

Examples (Newsletter)

Rate Setup Examples

Holiday rates not working

Rates for holidays
Ratings

Site attribute fields

Selecting a Handicapped site for a reservation
Receipt Printer
Use a 3" receipt printer for small receipts

setup

Receipt Printer and Cash Drawer Setup

Vista compatibility

Windows Vista Compatibility
Receipts

"Receipt #"

Changing "Receipt #" on invoices

2-up ticket form

Importing a 2-up ticket form

3" receipt bottom cut off

Receipt printer not moving paper up far enough

3" receipt printing is slow

Receipt printer running slow

Adding graphic logos

Changing Additional Notes on the Ticket Form

Additional Notes

Bottom text overwritten

Receipt transactions overwriting the bottom text

Check In.Out times

Changing the Check-In and Check-Out Times

Checkouts

Printing invoices for today's check-outs

Credit card number

Printing the credit card number on receipts

Customizing with "Thank You"

Adding a custom "Thank You" message on receipts

E-mailing

E-mailing receipts

End-of-period text

Adding "Due Back By" on custom receipts

Field labels

First/Last night (removing)

Removing unused receipt formats

Formats (removing some)

Graphics

Logos

Moving receipt heading for window envelopes

Move company heading

Multiple pages

Receipt transactions overwriting the bottom text

Notice message cut off

Ticket form missing the guest signature

Park information

Adding E-mail and phone information to receipts

Printing memos

Adding printed memos to Auto-Rates

printing multiple

Quickly printing window tags for all arrivals

Printing only for credit card sales

Auto-printing POS receipts only for credit card sales

Printing only some transactions

Removing fields

Showing the year on receipts

Showing the year

Site shown for split reservations

Split reservation receipts, wrong site

Ticket Form "guest signature" cut off

Ticket form missing the guest signature

Ticket Form notes

Adding notes to the Ticket Form receipt

Transactions too long

Receipt transactions overwriting the bottom text
Fixing transaction overlaps on receipts

Using window envelopes

Moving receipt heading for window envelopes

Vehicle fields

Allowing clerks to refund partial stays

with running totals

Receipts with running totals
Receipts by Category
Receipts by Category report adjustments
Receipts by Category report
Receipts by Category report changing previous values
Refunding key deposits
Speeding up check-outs with transactions
Refunds

Allowing clerks to do refunds

Miscellaneous

Miscellaneous refunds from the cash drawer

Partial refunds

Partial refunds to a credit card
Registry Settings
What to do if Campground Master won't start
Reminders
Reader Comments
Remote access
Port Forwarding help
Reporting

A/R

Reporting balances as of a certain date

balances as-of date

Reporting balances as of a certain date
Reports

Advance Deposits

Reporting all advanced deposits

Advanced Deposits

All reservations for the season

Reporting all reservations for the season

Annual receipts

Reporting annual receipts

Arrivals

Report the number of reservations last year

Average daily rate

Reporting average daily rate

Average length of stay

Reporting average nights stayed

Balance charges & payments

"Balance" report showing strange dates

Balancing the cash drawer

Reporting daily receipts

by Rate

Reporting by Rate

Cancelled reservations

Finding cancelled reservations

Comparing reservations made

Reporting reservations by date made, this year vs last year

Cusomer Credits

Showing all customers with a balance due

Customer with a balance

Customers by record ID

Printing all customers by record ID

Daily receipts

Reporting daily receipts

Deposits

Reporting people with deposits due

Deposits due

E-mail list

Getting an E-mail list of people checked in

E-mail lists - saving filters

Batch E-mail -- saving the filter

E-mails sent

Tracking E-mail confirmations sent

Find Reservation

Reporting reservations staying less than full month

font (text) size

Changing Font Size for Reports

Housekeeping with customer names

Housekeeping report with names

Income by site

Reporting the amount received for each site

Incorrect values (fixing)

Occupancy and Availability reports incorrect

Inventory total value

Meters (disabling)

Viewing the notes entered for Misc. transactions

Misc Income & Expense notes

missing pages

Missing pages on a report

Negative totals on transaction reports

Negative totals for transactions

Number of reservations last year

Report the number of reservations last year

Occupancy by # people

Reporting occupancy by # campers on site
Reporting the number of people in the park

Payments Due

Showing upcoming payments due

POS sales vs camping

Reporting POS sales separate from rentals

Printed text too small

Printing a report with readable text

Printing a list of available sites

Rates

Reports with the Rate Code
Reporting by Rate type

Receipts by Category

Receipts by Category report adjustments
Receipts by Category report changing previous values

Receipts by Discount

Reporting Receipts by Discount Used

Reservation rates & balances

Reporting rates & balances

Reservations

Reporting reservations staying less than full month

Reservations for a site

Getting a history report for a site

reservations made

Printing a report of reservations made each day
Reporting reservations by date made, this year vs last year

Reservations made in a time period

Reporting the number of reservations made

Revenue by site

Reporting revenue by Site

Sales Tax collected

Reporting taxable sales

Site history

Getting a history report for a site

Tax categories

Transaction Categories for Taxes

Taxable Sales

Reporting taxable sales

Transaction details

Showing detailed transaction amounts for reports

transaction details with first names

Adding first names to transaction reports

Transaction Filtering

Receipts by Category report changing previous values

Transactions

Transactions by operator

Showing all transactions an operator made

Transactions detail

Getting back to the Transactions detail

Waiting Lists

Sorting Waiting Lists by Date Added
Reservation balance not matching Customer balance
Resolving customer balances not matching reservation balances
Reservation reporting by date made
Reporting reservations by date made, this year vs last year
Reservation Type

Rates

Rates -- Special case rates using a Reservation type

Setting the default

Changing the default reservation type
Reservations

Adding charges

Adding charges when a reservation is made

Adding multiple sites

Adding multiple sites as non-synchronized

Adding Prompt when checking in reservations

Showing a "Rules" prompt when making a reservation.

Adding Prompt when making reservations

Adding special validations

Adding special reservation validations

Advance Deposits

Making use of sites when the annual leaser is away

Annual/Seasonal leasers

Applying customer credit

Applying customer credit balances to reservations

Auto-Calculate multiple

Seeing/adding auto-charges for all future reservations

Auto-rates

Adding charges when a reservation is made

Balances

Resolving customer balances not matching reservation balances

Balances (reconciling)

Reconciling old Reservation balances

Bulk check-out

Where is the Bulk Check-out function?

Cancel after check-in

Canceling a reservation that's already checked in

Canceling after checkout

Canceling after Checked Out

Cancelled

Finding cancelled reservations

Cancelled (cleaning up)

Cleaning up cancelled reservation charges

Changing First Night after check-in

Changing the First Night after check-in

Changing Sites

Show Available not showing all sites

Changing to non-synchronized

Changing synchronized to non-synchronized

Check out all at once

Checking out multiple at once

Check out quickly

Faster check-outs with a hot-key

Checked out

Why are checked-out reservations disappearing?

Checked out on Rack

Viewing checked-out reservations on the Rack

Checking In

Showing Reservation Details before check-in
Showing Customer Details during check-in

checking out

Where is the Bulk Check-out function?

Checking out (w/balance)

Checking out a customer with a balance

Checking out early

Checking out early (without a refund)
Checking out with a balance

Checking out w/balance

Handling reservations with a balance due

Checking out with a balance

Clearing off a site

Clearing a site due to early departure

Color based on Notes

Changing a reservation's color if there's a note on it

Colors for new reservation types

Color coding special reservation types

Colors for new reservation types (revised)

Color-coding Reservation Types (revisited)

Confirmation letter

Hiding the site number on confirmations

Conflict when moving sites

Moving sites without splitting

Credit Card Info

Retrieving credit card information
CVV code entry field missing

Default type

Changing the default reservation type

Delete

Disabling "Delete" for Reservations

Deleting some group sites

Deleting some sites from a group

Deposits

Using Discount Fields for Other Things
Special One-time Discounts

Discount Used

E-mail list

Getting an E-mail list of people checked in

E-mailing cancellation letter

E-mailing a cancellation letter

E-mailing thank-you letter

E-mailing a thank-you letter

Filter sites by Rig Type

Filter available Sites by Rig Type

Find

Find and fix reservations with missing How-Heard info

Find cancelled

Finding cancelled reservations

Forcing fields to be filled in

Forcing Reservation fields to be filled in
Forcing How-heard to be filled in

Group deposits

Splitting deposits among group members

Groups

How to quickly select dates for short-term stays
Changing the customers in group reservations

Guarantee Info

It's not changing the customer's credit card number
Changing the credit card in Guarantee Info

Guarantee with credit card

Recording a customer's credit card
Entering credit card security codes

Guaranteed (swipe credit card)

Multiple groups on one site

Guests on site

Handicapped sites

Selecting a Handicapped site for a reservation

Holiday 3-day minimums

Enforce 3-day holiday weekend reservations

How Heard

Find and fix reservations with missing How-Heard info

Label

Changing a reservation's text on the Rack

Linked

Adding multiple sites as non-synchronized

Linked (fixing)

Fixing messed-up Reservation Splits

Linked master

Switching linked masters on split reservations

Linked site deletion

Deleting some sites from a group

Linked w/different dates

Making a new reservation that moves during the stay

Linking

Linking - turning off

Turning off the Reservation Linking

made today

Printing a report of reservations made each day

Making sure all fields filled in

Where is the Bulk Check-out function?

Mass check-out

Monthly

Changing the default reservation type

Moving sites

Making a new reservation that moves during the stay

Moving to a new site

Moving sites without splitting

Moving without splitting

Moving sites without splitting

Multiple sites

Making a new reservation that moves during the stay

Multiple vehicles

Multiple groups on one site

New Reservation dates

Carrying the Rack dates into New Reservation

Non-Synchronized

Adding multiple sites as non-synchronized

Notes

Keeping Reservation Notes separate from Customer Notes

Notes (vs. Customer Notes)

Keeping Customer Notes separate from Reservation Notes

Notes length

How long is the Notes field

Online

Friend Communications Enhancements On The Way

Owner color coding

Different color on the Rack for owners when here

Owner reservation type

Owners can't be checked in

Owner type for special events

Marking sites for special use

Owners

Making use of sites when the annual leaser is away

Paid Through

Reservation shows unpaid (red) on the Rack

Pencil-In

Using a "Pencil-In" feature

Preferences

Selecting a Handicapped site for a reservation
Adding options like 50A to New Reservation

Preventing on past dates

Preventing reservations on past dates

Printing invoices

Printing invoices for today's check-outs

Quick-prefs

Adding options like 50A to New Reservation

Rack name

Changing a reservation's text on the Rack

Rename fields

Renaming / re-using numeric reservation fields

Reporting all for the season

Reporting all reservations for the season

Reporting average stay

Reporting average nights stayed

Reporting Deposits

Reporting people with deposits due

Reporting deposits due

Reporting how many made

Reporting the number of reservations made

Reports

Reporting reservations staying less than full month

Retrieve Online (problems due to Norton)

Online Reservations and Norton

Rig Length

Selecting sites by rig length

Rig length limitation

Rig Size is not limiting the sites shown

Right-click

Are you using right-click effectively?

Seasonal

Making use of sites when the annual leaser is away
Handling seasonal campers

Seasonals

Owners can't be checked in

Selecting dates and sites

How to quickly select dates for short-term stays

Selecting sites

Selecting sites by rig length

Show appropriate sites

Automatically selecting appropriate sites

Show details before checking in

Showing Reservation Details before check-in

Site number entry

Select a site by typing the site number

Site on split receipts

Split reservation receipts, wrong site

Split - fixing split method

Fixing an incorrect Split

Split and re-combining

Re-combining split reservations

Split during stay

Creating split reservations on separate sites

Splits (fixing)

Fixing messed-up Reservation Splits

Splitting

Switching linked masters on split reservations
Fixing lost transactions after a split

Splitting (undo)

How to un-split a reservation

Sub-members

Swapping sites when nothing is available

Swapping Sites

Switching linked masters

Switching linked masters on split reservations

Two on one site

Multiple groups on one site

Undo a check-out

Fixing a checked out reservation

Unlinking

Unlinking a reservation

using map dates

Use map dates when making reservations

Waiting List

Getting rid of "No Site" for Waiting Lists
Reset/Today not working
Rack is starting on an old date
Restore database to another computer
Copying Campground Master to another computer
Restoring

Old backup

Restoring from an old backup on purpose

Error with floppy disks

Error when restoring from floppies
Restoring from a database error
Recovering from a corrupt or missing database
Returned checks
Handling a returned (bounced) check
Revenue by Site reporting
Reporting revenue by Site
Reverting to an old database
Restoring from an old backup on purpose
Rig length
Selecting sites by rig length

Rates by

Different rates by rig size

Selecting sites

Rig Size is not limiting the sites shown
Right-click
Are you using right-click effectively?

Adding functions

Adding right-click menu items for +1W and +1M
Router configuration
Port Forwarding help
Running on startup
Keeping it from running on startup
RV Park reviews
RV Park Reviews -- See what others think

- S -

Sales Entry

Inventory missing

POS - Some items not showing up
Sales tax

Avoiding tax on certain categories

Internet Explorer Auto-complete Security

reporting

Reporting the amount of taxable sales and tax collected
Sales tax reporting
Reporting taxable sales
Sample database for training
Using the demo to train people
Satellite Friendly parks
Is your park Satellite Friendly?
Save button greyed out
The Save button is always greyed out
Screen font
Making the text larger on the screen
Scripts

Examples for reservation validations

Adding special reservation validations
Search by phone number
How to find a reservation by phone number
Searching by confirmation #
Searching by Confirmation number
Seasonal campers
Handling seasonal campers
Security

Internet Explorer auto-complete

report

Finding outstanding Security Deposits
Security deposits
How to handle key deposits
Selecting sites by rig length
Selecting sites by rig length
Setup

Dialog labels

Field labels

Rates for monthly add-on charges

Networking errors

Top 5 Networking Errors

Rates add-ons (monthly)

Receipt labels

Tax rate changes (e.g. new HST tax)

Taxes

Taxes by charge category

Selecting a Handicapped site for a reservation

Vehicle fields

Changing vehicle field labels
Shift Report

Misc Income

Misc. Income not on Shift Report
Shortcuts

Credit card payments

Quicker credit card payments
Show Available

not all shown

Show Available not showing all sites
Site Details

Meter readings

Fixing an electric meter reading
Site types

color-coding on Rack

Coloring empty sites for holidays and site type
Sites

Attribute fields

Availability by special fields

Room Availability Based on Pets

Blocking multiple dates

Easily blocking sites for multiple days

Colors for Site Dirty/Work order/Journal

Color-coding Sites dirty, Work order or Journal entry

Confirmation letter text

Putting different text on confirmation letters

hiding from the Rack or other reports

Hiding some sites from the Rack

making unavailable

Making multiple dates unavailable at once

Marking for special use

Marking sites for special use

Max rig length

Selecting sites by rig length

Pet/Non-Pet availability

Room Availability Based on Pets

Printing a list of available sites

Rack order

Raw Data Table

Getting a history report for a site

Reporting all reservations

Reporting revenue by site

Reporting revenue by Site

Rerranging

Making use of sites when the annual leaser is away

Re-using when annual leasor is away

Rig length limitation

Rig Size is not limiting the sites shown

Swapping

Swapping sites when nothing is available

Without numbers

Handling non-site rentals like storage

Copying field to many sites

Blocking sites for many days at once

Multiple sites

Handling non-site rentals like storage

Unavailable dates

Blocking sites for many days at once
SMTP

GMail issue

GMail problem sending E-mails

Setup blind copies

Tracking E-mail confirmations sent

Yahoo issue

Yahoo problem sending E-mails

Error reply

SMTP E-mail error mesages

Security software conflicts

Neworking issues, Norton Firewall
Spamming (avoiding)
Software for E-mailing to Your Customer List
Special events

Noting on empty sites

Marking sites for special use
Split deposit
Splitting deposits among group members
Split reservations
Making a new reservation that moves during the stay

Creating on separate sites

Creating split reservations on separate sites

Fixing incorrect split

Fixing an incorrect Split

re-combining

Re-combining split reservations

Switching linked masters

Switching linked masters on split reservations

Wrong site on receipt

Split reservation receipts, wrong site
Split reservations (fixing)
Fixing messed-up Reservation Splits
Splitting reservations
Are you using right-click effectively?
Fixing lost transactions after a split
How to un-split a reservation
Spyware blockers
Neworking issues, Norton Firewall
Startup
Keeping it from running on startup
Storage sites
Handling non-site rentals like storage
Sub-member linking
Linked members staying different lengths of time
Support
Support updates -- Daylight Savings Time - or not!

General computer help

Computer Tech Support Services

Tips for calling

Some tips when calling for support

Weekends

Tech support on weekends
Swapping Sites
Swapping sites when nothing is available
Synchronization problems
Solving network synchronization troubles
Synchronized reservations

turning off linking

Turning off the Reservation Linking

- T -

Tab View

Advanced site selection

Advanced site selection in tab views

Access levels

Changing access levels for Tab Views

Adding # of Nights column

Adding fields to the Arrivals tab view

Adding columns

On Site

Reporting rates & balances

Payments Due

Showing upcoming payments due

Printing access levels

Changing the access level for printing tab views

Restricting operators

Changing access levels for Tab Views

Show only some sites

Advanced site selection in tab views

Transactions detail

Getting back to the Transactions detail
Tax

reporting quarterly amounts

Reporting the amount of taxable sales and tax collected
Taxable Sales reporting
Reporting taxable sales
Taxes

Avoiding tax on certain categories