Our basic pricing is simple, with just a few options to decide on. If you plan to set up the database yourself (as 99% of our customers do),
then there are no per-site or per-room charges.
Typical Pricing
A basic package would consist of the software with a manual (plus shipping), possibly with the networking option and/or POS option.
The example below covers everything that most of our customers need (assumes U.S. delivery, excluding Arizona sales tax), and these
are one-time fees:
Campground Master software w/shipping:
$810
Some common options:
Networking option for 3 computers:
$300
Point of Sale option:
$200
Updates on CD:
$25
Annual/Recurring Costs (optional)
Technical support is included at no charge, and free updates are included for the first year.
After the first year, you may continue to download updates for $100/year (at your option). There are no mandatory
recurring charges for our software.
See below for detailed pricing information, with other options and services.
How to Order
You can order by phone, online or by mail -- but if you're not sure which options you might need, please contact us before ordering so
that we can be sure your needs are covered. We would be happy to discuss the details with you,
without any pressure to buy.
License to use the software at one campground or property.
(This is in the form of an authorization key that can only be used for your campground).
A full printed manual, detailing every function.
A printed Quick-Start Guide.
Free support by phone or E-mail.
Free software updates for 1 year.
Discounts on further updates and other products.
Basic Price List and Common Options
Campground Master Software License Includes any number of campsites at a single property
(plus shipping and handling, see below)
$795
Annual Support Phone and E-mail support for setup and standard functionality is included in the price of the software, no annual contract is needed
Included
Networking option (Allows real-time access from multiple workstations) Includes the first 3 workstations. Additional workstations can be added for $100 each, up to 63 workstations.
QuickBooks Pro interface Allows Campground Master to export all transactions to QuickBooks Pro
(Other companies charge extra for this, but we don't.)
FREE
Reservation Friend online reservations interface Campground Master will import reservations made through the Reservation Friend service, or even through your own web form. Click for details.
(Other companies charge extra for this, but we don't.)
FREE
Point of Sale equipment We can supply special computer peripherals for making your PC into a cash register, such as receipt printers, cash drawers, credit card mag stripe readers, and other point of sale hardware.
Credit Card processing We can supply the software and computer peripherals for processing credit cards through Campground Master so you can get rid of the old dial-up terminal. We don't charge extra for this functionality, but you do need a 3rd-party program to interface with your bank.
Automatic CD-ROM delivery of all updates, for 1 year
All updates within one year of purchase (or annual upgrade) are free to download from our web site.
If you prefer to have them shipped to you on CD-ROM, order this option so you don't have to download the updates.
(This includes shipping and handling for the update CD-ROMs, for one year.)
Note: We typically have 3 to 5 updates available per year, and this one price includes all of them.
$25_U.S. $40_Canada $60_Other
Additional Options Available
Additional printed manual & CD sets, or an updated manual for upgrades (plus shipping and handling, see below)
$75 each
Single CD-ROM delivery of current version If you just want the current version on CD-ROM, you can order a one-time CD shipment. Price includes shipping and handling.
$10_U.S. $15_Canada $17_Other
Additional park records Additional "parks" in the same database (e.g. needing different names
on the receipt but located at the same address, for instance an RV park and a marina in the same facility) -- not for multiple properties.
Note: Additional park records also incur an extra $10 fee when upgrading (see "Upgrade from a previous version" above).
$25 each
Customization and other Optional Services
Fine-tuning your setup We can help make the software work more smoothly by checking your setup and optimizing the sites and rate definitions.
This is offered free of charge as part of your support -- just let us know if you need help with your setup.
FREE
Importing data from other software The built-in import function can handle most importing needs automatically, but if you need help or have a program that doesn't
export data in a recognizable format, then you can contact us for assistance. If you can provide us with the database files from the
old software, we may be able to do this free of charge.
Call for details
Setting up your campground database (sites, rates, and pick-lists).
Most of our customers are able to do this themselves using the detailed instructions in the manual and our free support,
but we can do the initial setup if you don't have the time yourself.
$4.00 per campsite ($200 min)
Setting up your map You can do this yourself using the instructions in the manual,
but we can do the map setup if you don't have the time yourself.
If you can provide a printed map that we can use for the background, the importing charge is about $75 per map page needed.
If you already have it in electronic form, the charge would be less, possibly free.
We can also create new, clean maps from your drawings or other
diagrams. The cost varies by number of sites or pages and the detail needed, but will typically be about $3 to $4 per site with
a $300 minimum.
If we're doing the database setup above, add an additional $1 per site to configure the site status indicators on the map.
Please contact us for an exact quote as circumstances vary.
Call for details
Software custom programming or other services
$95.00 per hour
Upgrades and Support
Upgrade from a previous version, and continued updates for 1 year
(Only required if purchased or last upgraded more than 1 year prior to this release.)
Includes an additional year of free support and downloadable upgrades.
Note: If it has been more than 6 months since your updates subscription has expired, you will also
need to pay any difference in cost between the current version and your previously licensed version.
Note: Price is subject to change with future upgrades.
$100 * see notes
Automatic CD-ROM delivery of all updates, for 1 year
All updates within one year of purchase (or annual upgrade) are free to download from our web site.
If you prefer to have them shipped to you on CD-ROM, order this option so you don't have to download the updates.
(This includes shipping and handling for the update CD-ROMs, for one year.)
Note: We typically have 2 to 3 updates available per year, and this one price includes all of them.
$25_U.S. $40_Canada $60_Other
Single CD-ROM delivery of current version If you just want the current version on CD-ROM, you can order a one-time CD shipment. Price includes shipping and handling.
$10_U.S. $15_Canada $17_Other
New management training / license transfer If you change ownership or management of the business and the new staff requires
significant instruction on using the system (i.e. "beginner" support all over again),
then we reserve the right to charge a "license transfer" fee to cover this, in addition
to requiring an upgrade to the latest version.
Note: This only applies to the same business, and assuming the database is already
set up for that business. The Campground Master license is not transferrable
to another park or business.
$300
Shipping & Handling charges
United States (Priority Mail):
$15, plus $10 per extra manual
United States (Express Mail):
$40, plus $35 per extra manual
Canada and Mexico (Priority Mail):
$50, plus $40 per extra manual
All other countries (Air Mail):
$80, plus $75 per extra manual
Arizona businesses add 9.8% sales tax.
Please contact us with any questions!
Contact Cottonwood Software by phone at 1-913-522-0717, 7 days a week. (Or if you can only dial toll-free, call 1-877-414-8384 and
leave a message -- we'll get back to you promptly.)
Electronic Delivery
-- save $90 or more!
We offer an electronic delivery option in case you want to save a little money and don't need the CD and printed manual.
There is a $75 discount (and no shipping charges) when using electronic delivery.
The software and documentation is available online,
and updates will also be available online. Your authorization code will be E-mailed to you, which you can apply to
the downloaded demo to fully activate it.
90-day Guarantee!
If you can't get the results you need with our software after 90 days, even with our personal attention and support, we will
refund your software license cost (excluding the manual & CD or any other physical items shipped, and shipping charges).
Better yet, take us up on our 30-day free trial offer -- you pay nothing until you're sure it will work for you!
See the Free Demo page to request a free trial.
"This is a great system we love it. You may be interested to know that one Australian firm which we were considering wanted
AUD $4000.00 for only a chart... plus $1000.00 annually for support. Your Campground Master is 99% what we wanted."