Contents

A couple quick reminders:

 Make Backups!  It's so sad when we hear from someone whose computer has crashed and they have no backup of their data to restore from.  It's so easy to make a backup to a thumb drive, there's really no excuse for not doing it at least once per week, if not daily.

 Re-installing / Installing on a new computer -- This is the number one support question we get, even though we've put the information everywhere we can possibly put it: in the documentation, in the Support menu on our web site, and directly on the Help menu in the program.  You'll need this information eventually, so make a note of how to find it now so you don't have to ask later.  See our web site under Support / Installing on a new computer.

What's New

 Version 9.2 release

 New Documentation Topics

 TLS 1.1 / 1.2 Support for Credit Card Processing

Q & A

 Fixed Charge in Addition to Per-unit Merchandise Rate

 Customer E-mail Receipts

 Handling a Temporary Stay on a "storage" Reservation

 Entering Credit Card CVC code for Guarantees

 Reporting Site Income Per Day

 Updating a Customer's Rig Size

Tips & Techniques

 Duplicating Reservations for Next Year

 Work Order Printable Form

 Reporting Unmatched Security Deposits

 Adding 3% Credit Card Surcharge