Campground Master ® version 10.0

Allocating Payments to Categories

Dismissing

	Alert Dialog
	Viewing & Processing Alerts

Hercules 2-way errors

Options

Processing

	Alert Dialog
	Viewing & Processing Alerts

View Alerts

	Using the Transactions Dialog
	Payment and Deposit Transactions

Alt-keys

	Keyboard shortcuts
	Showing underlined letters for hot-keys

underlines missing

Amp Service values mapping

	Transaction Types
	Payment and Deposit Transactions

Arrival (Check In) time

Arrivals

Arrivals Statistics Report

Auto-complete in Explorer

Assign a new site

Audit Trail

	Overview
	Overview

	Park Information and Authorization Code
	View Product Authorizations
	Parks Setup

Auto-backup (location)

Auto-backup location

Auto-backups

Auto-checkout

Automatic login

Auto-Rates

	Auto-Rates
	Auto-Rates Setup
	Avoiding $0 charges for add-on rates
	Different rates by rig size

Changes affecting prior reservations

Changing for new year

	Auto-Rates proper order example
	Proper Rates order for Auto-Rates

Printing a list of available sites

Stopping recalculation

Troubleshooting

When reservation made

Availability

Availability of Sites

Availability Report

Average daily rate report

- B -

Back Up Database

	Database Basics
	Back Up and Restore Database
	Restoring from a Backup
	Copying To a New Computer

Back-Dating Transactions

Background Tasks

Backing up

	Solving backup "temporary file" errors, XP
	Solving backup "temporary file" errors, Vista

Backing up to CD-RW (re-using disks)

Backup database online

Backup databases

Backup location (secondary)

Backup the data to another computer

Backups

Filenames with dates

Bad Links

Balance Charges & Payments

Balance Charges & Payments report

Balance due (reconciling)

Balance due on check-out

Balance transfers

Bar code printing software

Bar codes

Batch E-mail

Batch E-mailing options

Batch Printing

Batch-printing receipts & invoices

Bitmap files for maps

Black & White Printing

Black-listed Customers

Block Previous Reservation

BMP files for maps

Boolean field formatting

Bottle Deposits

Bounced checks

	Bounced Checks
	Handling a returned (bounced) check

- C -

Canceling

Canceling Hercules Reservations

Cancellation E-mail

Cancelled reservations

cleaning up

Finding / listing

Can't Book

Can't start the program

	Cash Drawer Setup
	Receipt Printer and Cash Drawer Setup

USB

Cash register window

Cashing a customer check

Cash-out report (Receipts by Payment Method)

Categories - Transactions (Pick List)

Change Due

Changing Master computers

Changing prices at check-out

Changing Reservation Dates

Changing Shifts

Changing sites without splitting

Changing the customer for a reservation

Charges

Check In/Check Out times (setting)

Taxable vs non-taxable

Check In/Out times (changing)

Check in/out times for Sites

Check out all at once

Check out time

Checked Out

how to fix

Checked out reservations

Checked out reservations on the Rack

Check-in times

using 2

Checking in

	Checking In
	Showing Customer Details during check-in

Checking out

	Checking Out
	Where is the Bulk Check-out function?

Balance due handling

clearing site early

Faster methods

With a balance to be paid later

Checking out with transactions

Cleaning out old data

Clerks

Changing password

Logging in or out

Setup Operators

Event to keep non-managers from closing program

Codeweaver

Color coding restrictions

Color Key

Adding new reservation types

Adding new reservation types (revised)

Example for new reservation types

Example for new reservation types (revised)

Example for Site Dirty/Work order/Journal

Example of Reservation note

Holidays and site types

Colors

Command line parameters

	Operator Setup
	Multiple Databases on One Computer
	Setting up Multiple Connections or Databases

Company name

Computer support

Configration Settings file

Confirmation

E-mail with transactions

Confirmation E-mail

Confirmation E-mails sent

Confirmation letter

Changing text

Different text per site

Text & options settings

Confirmation number

Find by

Confirmation Number format

Confirmations

Batch Printing

Charges not staying in

Confirming a reservation

E-mail Text

E-mailing

	E-mailing Receipts
	SMTP Setup

Printing

Receipt Type

Conflicting Reservations

Connecting Progress Dialog

Connection problems (networking)

Context Menus

	Right-click is your friend
	Right-Click and Double-Click Functions

Copy data to another computer

Copying Data

	Copying and Pasting
	Exporting Reports to Other Programs
	Exporting Reports and Data to Other Programs

Copying the database to another computer

	Copying To a New Computer
	Recovering a Database from an Alternate Hard Drive

Credit card number on receipts

Credit cards

	Guaranteeing a Reservation
	Credit Card Settings
	Basic Setup - X-Charge
	Basic Setup - Cayan MerchantWARE Web
	Basic Setup - MCPS (Merchants' Choice)
	PCCharge
	Credit Card Security Setup
	Entering the credit card security code (CVV2 or CVC)
	Credit card "swiped" vs "non-swiped" fees
	IC Verify issues
	EMV / "Chip" credit card support

Beware of claims

Cayan MerchantWare

Change guarantee info

	It's not changing the customer's credit card number
	Changing the credit card in Guarantee Info

chip

	EMV / "Chip" credit card support
	EMV / "Chip" credit card support

Compliance

	Credit Card Security Setup
	Credit Card History / Security Cleanup

Disabling entry fields

Double charges

duplicate charges (avoiding)

duplicate charges (using)

EMV

	EMV / "Chip" credit card support
	EMV / "Chip" credit card support

Enter without processing

Entering cards already processed

entering info without payment

Entering new info

Error - Exceeds sales cap

Fixing duplicate charges

Fixing wrong scustomer

Genius Setup

Guarantee info

	Guaranteeing a Reservation
	Entering a new credit card for a customer
	New credit card in Guarantee not being used

Hardware

	Overview
	Hardware Setup

Hiding previous card numbers

IC Verify

	ICVerify
	IC Verify issues

IC Verify issues

Masking (viewing unmasked)

MasterCard / Diner's Club

MCPS / T-Gate

MCPS / T-Gate Settings

Merchant Warehouse

MerchantWare

MerchantWare Settings

	Credit Card Security Setup
	Credit Card History / Security Cleanup
	CVV code entry field missing
	PCI Compliance
	PCI compliance checklist

processing

	Credit and Debit Card Payments
	IC Verify issues
	Merchant Warehouse credit card processing

Processing Setup

	Overview
	Processing Software Options
	Processing Setup Options
	Credit Card Security Setup
	Correcting processed credit card payments

Processing time-out

Quicker payment entry

Readers

	Overview
	Hardware Setup

Receipt Settings

receipt types

Recording card information

	Recording a customer's credit card
	Entering credit card security codes

Refunds

	Refunds
	How to do a credit card refund when there's no balance

Refunds - error

Removing

	Credit Card History / Security Cleanup
	Remove a Customer's Credit Card Information

	Voiding Credit Card Transactions
	PCCharge

Secure Vault

	Guaranteeing a Reservation
	Basic Setup - X-Charge
	Credit Card Security Setup

Security

	Credit Card Security Setup
	Credit Card History / Security Cleanup
	Remove a Customer's Credit Card Information
	Retrieving credit card information

Security code

	Entering the credit card security code (CVV2 or CVC)
	Entering credit card security codes

Security of information

	Credit Card Security Setup
	Credit Card History / Security Cleanup

Signature Slips

Surcharge

Swipe data

	Credit Card Security Setup
	Credit Card History / Security Cleanup

Swiped vs non-swiped

TLS

	TLS 1.1 / 1.2 Support for Credit Card Processing
	TLS 1.2 support for credit card processing

Transaction fees

Update expiration

Viewing credit card info

Voiding

X-Charge

XpressLink Options

Credits

Changing for a reservation

Cross-Table Queries

CSV files

	Exporting Reports to Other Programs
	Exporting Reports and Data to Other Programs

Custom Package Importing

	Queries Tab View
	Tab Views Setup

Queries

Custom Tables

	Overview
	Overview

Customer

Customer balance not matching Reservation balance

Customers

Adding

Adding fields to dialogs

	Credit Card History / Security Cleanup
	Remove a Customer's Credit Card Information

Credits

Customer Details Dialog

Duplicate Customer Settings

	Merging Customers
	Deleting a Customer

Discounts

	Using Discount Fields for Other Things
	Special One-time Discounts

Duplicate checking

E-mail list

E-mail receipts

E-mailing

	Customer and Reservation E-mail Lists and Batch E-mailing
	Software for E-mailing to Your Customer List

	It's not changing the customer's credit card number
	Changing the credit card in Guarantee Info

Guarantee with credit card

	Recording a customer's credit card
	Entering credit card security codes

Importing

	Import Data From Other Sources
	Importing Customer, Reservation or Transaction Data

Merge (from alphabetical listing)

Merging

Notes

	The Notes Dialog
	Keeping Reservation Notes separate from Customer Notes

Notes (vs Reservation Notes)

Previous balances

Reporting balance due

Reporting Credits

Reservation History

Rig size

Showing details on check-in

Temporary Operator Override

Transaction History

Viewing and Editing Details

	Customer Transactions
	Resolving customer balances not matching reservation balances

Updating fields

- D -

Data entry

Data Field Definitions

Data Fields

changing names

	Changed field name but dialog label didn't change
	Changing customer field names

	Overview
	Back Up and Restore Database
	Restoring from a Backup
	Move the database to Shared or Public Documents
	Copying To a New Computer
	Recovering a Database from an Alternate Hard Drive

Auto-backup location

Automatic Backups

Backing up

	Database Basics
	Back Up and Restore Database
	Copying To a New Computer
	How good is your backup process?

Backup to CD-RW (re-using disks)

Basics

Copying

Copying to another computer

	Copying To a New Computer
	Recovering a Database from an Alternate Hard Drive

Data Fields

Data Tables

Default location

	Move the database to Shared or Public Documents
	How can I get it to remember by database?

Exporting

	Exporting Reports to Other Programs
	Exporting Reports and Data to Other Programs

File location

	Show the current database location
	Move the database to Shared or Public Documents

Files

Folder

Importing

	Import Data From Other Sources
	Importing Customer, Reservation or Transaction Data

Location

Maintenance

Move to Public Documents

Moving to a safe location

Moving to another computer

	Copying To a New Computer
	Recovering a Database from an Alternate Hard Drive

	Back Up and Restore Database
	Restoring from a Backup
	Rename Database
	Copying To a New Computer
	Recovering a Database from an Alternate Hard Drive

Save button disabled

Repair orphaned reservations

	Overview
	Overview

Setup Checklist

Training with the demo

Transferring

	Copying To a New Computer
	Recovering a Database from an Alternate Hard Drive

User access

Database backups

Database Maintenance

Orphaned Transactions

Repair <bad links>

Repair orphaned transactions

Dates

Debit Cards

Default Global Color Schemes

Default Site Filter

Deleting Customers

	Merging Customers
	Deleting a Customer

Deleting Reservations

Deleting Transactions

Deluxe RV (changing the name)

Demo

Departure (Check Out) time

Demo database

Departures

Departures (Tab View)

Departures Statistics Report

Entering Adjustment Transactions

Departures tab

Deposit Account

Deposit Adjusted

	Recommended Transaction and Reporting Procedures
	Payment and Deposit Transactions
	Deposits Setup Dialog

Automatic

Automatic calculation options

	Overview
	Edit Deposit Dialog

Guaranteeing a Reservation

Group

Groups

How the Deposit Balance Works

Import and Export

Reporting

Reporting outstanding

Deposits for keys and security

	Overview
	Deposits Setup Dialog
	Deposit Types

Detail Transaction Reports

Dialog Controls

Dialog definitions

Example for reservation validations

Dialogs

Adding 3% surcharge button

Adding Check-in prompt

Adding fields

Adding New Reservation prompt

Customer Details customization example

Customizations

Date fields with check box

Enlarging the Transactions dialog

Receipt printer settings

Receipt printing

receipt selection

Dirty flag options

	Function Options
	Prompt Options

Reporting receipts by discount used

Missing taxes

One-Time Specials

Remembering

	Using Discount Fields for Other Things
	Special One-time Discounts

Discounts by Discount Used

Types Pick List

Double-Click Functions

	Pop-up Tips
	Right-Click and Double-Click Functions

Dropbox

	Do you have online backup?
	Dropbox / OneDrive / Google drive Warning!

Dropbox backups

Drop-down Lists

Duplicate Customer Checking

Settings

Dymo label printers

Dynamic IP address

- E -

Edit Dialog Definition

Edit Dialog Element

Edit Event Action

Edit Form Element

Edit Generic Record dialog

Edit Site Indicator Dialog

Editing

User-defined Relationships

User-defined Tables

	Editing Tables
	The "Edit Record" Dialog

Editing Category Allocations

Editing Customer Information

Editing Dialogs

	Editing Dialogs
	Editing Dialog Elements

Entering old readings

Fix readings

History

Rates Setup

	Rate Types
	Rate Setup Examples

Readings entry & report

Electric meters, wrap around numbers

	Metered Electric, Gas and Water Support
	Edit Site Details

Electric meters, digits

E-mail

	Customer and Reservation E-mail Lists and Batch E-mailing
	Software for E-mailing to Your Customer List

Adding a logo

Attaching files

Batch Sending

	Customer and Reservation E-mail Lists and Batch E-mailing
	Software for E-mailing to Your Customer List

Cancellation letter

Confirmation extra step

Confirmations sent

Customer E-mail list

Customer E-mail list (report)

Customer name in subject

Customer receipts

Forms - long text not wrapping

GMail setting

List of Checked In reservations

mass E-mailing

Multiple confirmations

Multiple versions

receipts

Reservation E-mail list (report)

E-mail confirmation with transactions

E-mail Confirmations

	Confirmation Letters
	The Reservation Details Dialog
	Using the Transactions Dialog
	E-mailing Receipts
	SMTP Setup
	Confirmation E-mail Text & Options

	E-mailing Receipts
	Invoice, Receipt and Statement E-mail text

E-mail receipts, transaction date

E-mail Requests

Example Parsing Set

Retrieving

E-mail Reservation Requests

Connections & Options

E-mailing

Entering Reservations

Envelopes

	File - Printer Setup
	Customer Mailing Labels, Envelopes and Other Forms

Error restoring from floppy disks

Epson printers

Estimated Arrival Time

ETA

Event actions

Log out after 10 minutes

	Automatic logout after 10 minutes
	Automatic logout after 10 minutes, revisited

Show Reservation Details before Checkin

Event Triggers

	Overview
	Editing Event Actions

Events

auto-backup example

Exchanging money

Exit

Event to keep non-managers from closing program

Expand Region

Expand Sub-menus

Expense

Expenses

Javascript for link parameters

Export to Web

Changing "My Park"

Example web form

	Web form example with parsing rules
	Web form example with parsing rules

FTP Connection

Park name

Setting Up

	Data Fields Used
	Online Setup - Site Data Fields

Exporting

	Overview
	Exporting to Web Vacancy Grids

CSV File

Pocket PC)

QuickBooks

QuickBooks 2019 issues

Raw Data

Web page Javascript example

	Exporting Reports to Other Programs
	Report Dialog Controls
	Exporting Reports and Data to Other Programs

Tab-delimited format

Vacancy Grid

Vacancy Grid variables

	Sample Javascript to Insert Form Values
	Sample Javascript to insert form values (copy)

	Sample Javascript to Insert Form Values
	Sample Javascript to insert form values (copy)

Web page opload settings

	Expression Creator Dialog
	Expression Elements Dialog

Errors

Fields

Function Descriptions

	Expression Syntax
	Expression Elements Dialog

Extend Previous Reservation

- F -

Field Definitions

Field Names

Fields

Vehicle fields

File

Open default database

Save

Files

Dates in the name

Fill indicators on maps

Filter Conditions

Filter Inventory

Filter Inventory sales lookup

Filter Text

Filtering Reservations for Reports

Filtering Sites for Reports

Filtering Transactions

Financial Reports

	Summary Transaction Reports
	Receipts by Category

Find all customers

Find by phone number

Find Customer

phone numbers

Find Customer by phone number

Find Customer Dialog

Find Inventory Items

Find Reservation

	Find and fix reservations with missing How-Heard info
	Reporting reservations staying less than full month

Find Reservation Dialog

Find Text

Finding a site on the rack

Finding Customers

Finding receipts

	Find Receipt
	Finding an old receipt

Firewall software

	Firewall Basics
	Neworking issues, Norton Firewall
	Firewall Configuration for Networking

Fit to Page Horizontally

Formatting Grid Reports

Forms

	Reservation Receipts and Forms
	Importing and Editing Sample Forms
	Editing Form Elements

	Forms Setup
	Editing Forms

Editing Elements

Element Types

Elements

	Form Elements List
	Editing Form Elements

E-mail

E-mail cancellation letter

E-mail examples

E-mail long text not wrapping

E-mail subject with customer name

E-mail thank-you letter

E-mail with a logo

E-mail with transactions

End-of-period text

Example adding "Thank You"

Number of transactions

Overview

Park Form Printing

Printing for Receipts

Printing from Customer Details

Printing from Find Customer

Printing from Find Inventory Item

Printing from Find Reservation

Printing from Inventory Setup

Printing from Reservation Details

Printing from Tab Views

Printing from Vendor Setup

Printing Receipts

Receipt Types

Regions

	Form Elements List
	Editing Form Elements

removing fields from standard receipts

Removing from receipts list

Free stay

FTP settings for iCal

Fuel sales

Full Network Resync

Full re-sync procedure

Function Keys

Function Options

Function Reference (Expressions)

- G -

Gas meters

	Rate Types
	Rate Setup Examples

Readings entry & report

Maps and satellite images

	Metered Electric, Gas and Water Support
	Edit Site Details

	If You Need Assistance
	Support updates -- Daylight Savings Time - or not!

Gift certificates

Global variables

GMail

Google

Google drive

Google drive backups

Grandfathering rates

Group deposit splitting

Group Mail

Group name

Group reservations

	Reservation Types
	Overview
	Linked Reservation Examples
	Viewing Linked Reservations
	Creating Linked Reservations - Details
	Group Reservation Special Handling
	Changing the Customer of a Reservation

Groups

Guarantee

	Credit Card Security Setup
	Credit Card History / Security Cleanup
	Remove a Customer's Credit Card Information

Guarantee a reservation

Guarantee info

Changing

	It's not changing the customer's credit card number
	Changing the credit card in Guarantee Info

Entering new card

new card

Guarantee with credit cards

	Recording a customer's credit card
	Entering credit card security codes

Guaranteeing

Credit Card Info

	Retrieving credit card information
	CVV code entry field missing

Guests

- H -

Hardware

	Overview
	Hardware Setup

Pole display setup

Printer setup

Receipt printer setup

	Receipt Printer USB/Driver Settings
	Receipt Printer Direct to Port Settings

Touch-screen monitors

Help

Conversion from 1-way

Data fields

Diagnostics

	Hercules Setup - Diagnostics
	View Diagnostics Window

	Initial Synchronization
	Send/Request Full Synchronization

Unit Types

Unlock All Sites

View Diagnostics

Viewing recent reservations

Hewlett Packard printers

Hiding the task bar icon

History / Security Cleanup

	Credit Card History / Security Cleanup
	Remove a Customer's Credit Card Information

Holiday 3-day minimums

Holiday dates on Rack

Holidays

	Reservation Types
	Hourly / Scheduled Reservations

Hourly Reservations Setup

	Schedule Functionality
	Schedules

Housekeeping report

	Housekeeping Report
	Site "Dirty" Functionality

How Heard

avoiding or finding blank entries

How-Heard

Pick List

Report showing incorrect values

duplicate charges (avoiding)

HTML

Exporting to

Javascript example

Reservation form example

HTML (Exporting to

Javascript example)

HTML E-mail

- I -

IC Verify

duplicate charges (using)

Enter payment already processed

iCal files

Setting up for Export

Setting up for Import

	Import Data From Other Sources
	Overview
	Importing Customer, Reservation or Transaction Data

CSV files

Customers

Customization Packages

Importing Sample Forms

	Database Basics
	Back Up and Restore Database
	Restoring from a Backup
	Copying To a New Computer
	Recovering a Database from an Alternate Hard Drive
	Multiple Databases on One Computer
	What to do if Campground Master won't start

Inquiries

	Non-Reserved Tab View
	The New Reservation Dialog

Inquiry reservations

Installing the Software

Installing to a new computer

	Copying To a New Computer
	Recovering a Database from an Alternate Hard Drive

Internet

networking with dynamic IP

Internet Explorer

auto-complete

Internet network connection

Inventory

	Overview
	Editing Discounts
	Adding and Editing Inventory Items

Adding

Automatic discounts

Bottle Desposit

	Overview
	Editing Discounts

Filtering sales lookup

Item-specific discounts

	Overview
	Editing Discounts

Transaction Categories

Inventory Items

Inventory items missing for sales

Inventory Items Setup

Invoices

	Setting a Static IP in Windows
	Other Network Functions

iPad/iPhone

Item Specific Discounts

- J -

Javascript

	Sample Javascript to Insert Form Values
	Sample Javascript to insert form values (copy)

Export to Web parameters

Jellystone Parks

Journal

	Overview
	Overview
	Viewing Details, Adding and Editing Journal Entries

- K -

	Park Information and Authorization Code
	Parks Setup

Key deposit

report

Key deposits

	Security Deposits
	How to handle key deposits

Keyboard shortcuts

	Keyboard shortcuts
	Shortcut for clicking "Done"

- L -

Label field

Labels

Printing in last name order

Printing single labels

Landscape orientation

Leisure Interactive

Lexmark printers

License

	Copyright and License Information
	View Product Authorizations

Linked Reservations

	Overview
	Linked Reservation Examples
	Viewing Linked Reservations
	Creating Linked Reservations - Details
	Group Reservation Special Handling
	Changing the Customer of a Reservation
	Managing Linked Reservations
	Synchronizing Linked Reservations
	Adding multiple sites as non-synchronized
	Making a new reservation that moves during the stay
	Making several reservations for one customer, different dates

Linked reservations (fixing)

Log out

Log out after 10 minutes

	Automatic logout after 10 minutes
	Automatic logout after 10 minutes, revisited

Long-term Reservations

- M -

Magnetic stripe readers

	Overview
	Hardware Setup

Mailing Labels

	File - Printer Setup
	Customer Mailing Labels, Envelopes and Other Forms

Mailing Lists

Main window - tab views

Maintenance

Back up

	Solving backup "temporary file" errors, XP
	Solving backup "temporary file" errors, Vista

Make site unavailable

many sites/days at once

Making Backups

	Database Basics
	Back Up and Restore Database
	Copying To a New Computer

Manager override

Managing Guests

Map

Color settings

New Reservation dates

Options

Right-click

using dates for new reservation

Maps

	Map Tab View
	Overview
	Edit Map Dialog

Add/Edit Hotspot Dialog

Add/Edit Indicator Dialog

Brief overview

Color Key

	View - Color Keys
	Map Tab View

	Maps
	Overview

Site indicator attributes

	Overview
	Creating Linked Reservations - Details
	Group Reservation Special Handling

McAfee SecurityCenter configuration

McAffee software

MCPS Processing Options

Memo

Memorized Transaction Reports

Menu Items

Menus

	Overview
	Editing Menu Items

Creating

	Overview
	Editing Menus

Right-click menu example

MerchantWare Processing Options

Sub-menus

Merchandise discounts

Merchandise rates

	Rate Types
	Rate Setup Examples
	Fixed Charge in Addition to Per-unit Merchandise Rate

Merchandise sales

Adding to reservations

Merchant Warehouse

	Processing Software Options
	Basic Setup - Cayan MerchantWARE Web
	Merchant Warehouse credit card processing

MerchantWare Processing

Merging Customers

	Merging Customers
	Alphabetical listing of all customers

Meter readings

Entering old readings

	Meter Reading Reports
	Handling different numbers of digits on meters

Correcting previous readings

Correcting readings

Digits for wrap-around

Disabling reports

Entering Readings

	Selecting Rates
	Meter Reading Reports

	Metered Electric, Gas and Water Support
	Edit Site Details

Minimize to taskbar tray

Misc Income on Shift report

Misc. Income

Missing Transactions (printed receipt)

Mixed-case formatting

Mobile phones

Monthly

Reporting due

Monthly billing

	Monthly / Long-term Reservations
	Monthly Billing

Add-ons

Monthly billing settings

Monthly Reservation Options

Monthly Reservations

	Reservation Types
	Monthly / Long-term Reservations

More Pref's

Mouse Functions

	Right-click is your friend
	Right-Click and Double-Click Functions

Moving reservations

Moving security deposits

Moving sites during stay

Moving the data to a new computer

	Copying To a New Computer
	Recovering a Database from an Alternate Hard Drive

Moving the database

	Move the database to Shared or Public Documents
	Moving the database to public documents

Multiple Databases

Multi-Threading

- N -

Netwokring

Changing the Master computer

Master change

Master computer failure

Master computer swap

Server change

Networking

	Overview
	Setting up for a Network
	Networking through the Internet
	Setting up Multiple Connections or Databases
	Full Network Resynchronization
	Other Network Functions
	Firewall Basics
	Networking optimization tips

Can't connect - workstation already in use

Clearing record locks

Client Diagnostics Dialog

Command line parameters

Connecting Progress Dialog

Connecting to Server

Connection issues

Delay problems

Dynamic internet IP address

Error due to Winsock

Error messages

Firewalls

	Firewall Basics
	Firewall Configuration for Networking

Maintenance functions

McAfee firewall

Multiple connections

Norton Internet Security

Request full database refresh

Server Diagnostics Dialog

	Setting a Static IP in Windows
	Networking - How to set up a static IP address

Synchonization problems

Synchronizing

Through internet

Time Zone differences

Troubleshooting

Troubleshooting Tips

Using a client offline (extended periods)

Verify the IP Settings

View all record locks

Windows Firewall

Wireless

Working offline

Workstation already in use

ZoneAlarm

New Database

	Creating your Database
	New Database (create a new database file)

New End Date

New Reservation

New Reservations

Quick-prefs

New Reservations Dialog

Newsletters

	"No Site" cells on the Rack
	Getting rid of "No Site" for Waiting Lists

No Site:# message on the Rack

Non-numbered sites

Non-Reserved (Tab View)

Non-Synchronized Reservations

	Overview
	Linked Reservation Examples
	Viewing Linked Reservations
	Creating Linked Reservations - Details
	Group Reservation Special Handling
	Changing the Customer of a Reservation
	Adding multiple sites as non-synchronized

Normal RV (changing the name)

Norton Internet Security

	Norton
	Online Reservations and Norton

Norton software

No-Site Reservations

	Rack Tab View (Reservation Grid)
	Unassigned Tab View

Notes

Customers vs Reservations

field length

popping up a message

Notes entry

Notice Message on Receipts & Invoices

Notice text on Ticket form (Additional Notes)

NSF checks

	Bounced Checks
	Handling a returned (bounced) check

- O -

Occupance Report

Occupancy report by # people

Occupancy

Average stay

Occupancy report

	Occupancy, Availability, Arrivals & Departures Reports
	Occupancy shows more than 100%

	Reporting occupancy by # campers on site
	Reporting the number of people in the park

On Site

Showing all reservations for the season

Online Reservation Handling

Online Reservations

	Overview
	Overview
	Overview
	Downloading Requests
	Online Request Details
	Uploading Site Availability Data

Hercules 2-way operations

Receiving problems (due to Norton)

Re-process requests

Request Fields

Reservation Friend 2-way

Retrieving

Retrieving from E-mail

Retrieving from Reservation Friend

Saving

Selecting Sites

Setup (other interfaces)

Site Availability

Web vacancy grid site name

Site Fields

Uploading Availability

Use it to save time

View recent requests

Online Setup

Batch E-mail options

Open Previous Database

Opening multiple databases

Operators

Disabling login prompt

Keep non-managers from closing program

Logging in or out

	Operators and Access Levels
	Operator Setup

showing transactions

Tab View access

Orphaned reservations

Orphaned transactions

Other Online Interfaces

	Online Connections - E-mail Requests
	Parsing Rules Technical Details
	Parsing Set Example

	Overview
	Edit Parsing Rule Dialog
	Parsing Rules Technical Details

Parsing Sets

	Overview
	Setup Parsing Sets Dialog
	Edit Parsing Set Dialog

POP3 Settings

Pseudo-fields

Paint Shop Pro image software

Testing Parsing Rules

Web page form example

Other Reports

Overdue Payments

Owner Reservations

	Reservation Types
	The New Reservation Dialog
	Different color on the Rack for owners when here

Can't check in

- P -

Pad Types Pick List

PA-DSS / PCI compliance

Paid Out transactions

Paid-through date

for free stays

Park Setup

Parks (ticket form notes)

Parks

Authorization Code

Paste & Process Online Request

Payment methods

	Using the Transactions Dialog
	Payment and Deposit Transactions

Categorizing

Credit Card CVC code

Disabling credit card info

Entering multiple types

Payment Methods Pick List

Gift certificates

Split payment methods

Current balance as-of date

Customer Credit Report

Monthlies

Payments Due (Tab View)

PC Charge Processing Options

PCCharge

PCI Compliance

	PCI Compliance
	PCI compliance checklist

Credit Cards

	Credit Card Security Setup
	Credit Card History / Security Cleanup
	CVV code entry field missing

PDA version

PDAs (Exporting to Palm

PDF

Pencil-In reservations

	Overview
	Adding custom Pick Lists (using v9.2's User-Defined Tables )

Inventory Classes

Pick Lists on custom dialogs

User-defined

Point of Sale

Point of Sale (see POS)

Pole display

	Adding and Editing Inventory Items
	Filter inventory sales lookup

"Done" shortcut

Access levels

Adding to reservations

Auto-printing only for credit card sales

Customer sales on account

Data fields

Dedicated workstation

Discounts

	Sales Entry -- Point of Sale Dialog
	Overview

Enter Item Price dialog

Enter item Qty

Filtering sales lookup

Importing Inventory & Vendors

Inventory

Inventory Data

Inventory Filter

Inventory item transactions field

Inventory Items

Inventory missing

Inventory on-hand cleanup

Inventory reports

Inventory total value

Items without bar codes

Merchandise filtering

Printing Vendor Labels

	Transaction (Sales) Reports
	POS monthly sales report

Same Category

Scanning

Showing customers with a balance

Speed issues

Tax Exempt

Temporary Operator Override

Touch-screen monitors

Transactions reports

Vendors

Voids

Possible Duplicate Customers

Posta Codes

data entry / lookup

Postal-code lookup

	The New Reservation Dialog
	Adding Customers

Postal-code lookup settings

Preferences for reservations

Print Memo

Print only some transactions

Printer Setup

Receipt printer

Receipt printer direct to port

Batch-printing receipts & invoices

Black & White

CC slip button

Dymo labels

font (text) size on reports

Landscape mode

Options

Printer recommendations

Printer Setup

Printing Receipts

Rack view (partial)

Receipt formats list (shortening)

Receipt printer is slow

Receipts - only some transactions

Refresh Printer Setup

Reset all Printer configurations

	Printing Reports
	Report Dialog Controls

Sorting lists / labels

Tab Views

Tab views (access levels)

Text too small

Printing labels in last name order

Printing bar codes

Printing too small

Profiles (iCal)

	Setup iCal Profiles
	Edit iCal Profile

Program Options

Program won't start

Prompt Options

Propane -- can't select

Propane sales

Prorgam Options

Database

Protected Storage Passview program

	Purge Old Data
	Cleaning Out Old Transactions & Balances

Purging old records

- Q -

Qty on New Reservation dialog

Queries

	Overview
	Queries Setup
	Editing List Queries
	Editing Query Columns
	Editing Cross-Table Queries
	Showing Yes/No on a Query instead of .T./.F.

	Editing List Queries
	Editing Query Columns
	Editing Cross-Table Queries

Inventory total value example

List Queries

Number of Nights expression

Overview

Sample occupancy report

	Queries Tab View
	Overview

Quetries

Quick-Add Fields (to Dialogs)

QuickBooks

2019 and beyond issues

Charges reporting

Exporting to

Importing Customers from

Transactions not ssaved

- R -

Rack

"No Site"

	Rack Options
	"No Site" cells on the Rack
	Getting rid of "No Site" for Waiting Lists

Adding site columns

All Site Types

Checked-out reservations

	Viewing checked-out reservations on the Rack
	Why are checked-out reservations disappearing?

Coloring for holidays

coloring holidays and site types

Colors for Site Dirty/Work order/Journal

Hiding from POS clerks

Hiding names

hiding some sites

Label

List of available sites

Marking sites for special use

New Reservation dates

	Rack Tab View (Reservation Grid)
	Rack Options

Red text

Reservation Name

Right-click menu customization

showing longer names

Showing more days

Sites order

Sites Unavailable multiple days

Speeding up

Starting date

	Rack Tab View (Reservation Grid)
	Reservation Options

Starting on an old date

Tab View

XXXX cells

Rack, Default filter

Rack, Scrolling without login

Rack, Site filter

Rate codes

reporting

Rates

	Rates Setup Dialog
	Edit Rate Definition Dialog
	Rate Setup Examples
	How to handle key deposits
	Avoiding $0 charges for add-on rates
	Changing Rates but grandfathering current reservations
	Proper Rates order for Auto-Rates

2-night minimum setup

Add-ons resulting in $0 charges

Auto-rates

	Auto-Rates Setup
	Different rates by rig size

Auto-Rates order

	Auto-Rates proper order example
	Proper Rates order for Auto-Rates

Avoiding $0 charges

based on lined reservations

by Rig Type

by starting day

Categories for Transactions

Changes affecting prior reservations

Changing

Changing for new year

Checking

definitions

Deposits for keys and security

last-minute surcharge

Merchandise

	Rate Setup Examples
	Fixed Charge in Addition to Per-unit Merchandise Rate

Meter readings

Monthly billing

Order

	Auto-Rates proper order example
	Proper Rates order for Auto-Rates

Per-person camping rates

Rate Type default

reporting

	Reporting by Rate type
	Reporting by Rate

Rig length specific

Seasonal

	Edit Rate Definition Dialog
	Handling seasonal campers

Security deposits

Selecting

Special case with Resv Type

	Rates
	Overview
	Rates Setup Dialog

special cases

Special Dates vs Season Dates

Taxes

	Taxes Setup
	Changing tax rates

Transaction reporting

Holiday rates not working

Rates Setup

Examples (Newsletter)

Ratings

Site attribute fields

Raw Data

User-defined Tables

Receipt printer

	File - Printer Setup
	Receipt Types
	Receipts Settings
	Use a 3" receipt printer for small receipts

Direct to Port Settings

Driver Settings

setup

USB Settings

Receipt printer models

	Overview
	Hardware Setup

Receipt Printers

Vista compatibility

Receipts

	Notice Messages, Confirmation Letter and Window Tag text
	Overview
	Removing information from receipts
	Adding a logo to your receipts

"Receipt #"

2-up ticket form

3" receipt bottom cut off

3" receipt printing is slow

Adding graphic logos

Additional Notes

Additional Notes Setup

Batch Printing

bottom text

Bottom text overwritten

Customizing with "Thank You"

First/Last night (removing)

E-mail confirmations

	SMTP Setup
	Confirmation E-mail Text & Options

E-mail Text

E-mailing

	E-mailing Receipts
	E-mailing receipts

End-of-period text

Field labels

Finding POS receipts

Formats (removing some)

Notice message cut off

	Receipt Printer USB/Driver Settings
	Receipt Printer Direct to Port Settings

Printing

Printing memos

printing multiple

Printing only for credit card sales

Printing only some transactions

Removing fields

Showing the year

Site shown for split reservations

Ticket Form "guest signature" cut off

Ticket Form notes

Transactions too long

	Receipt transactions overwriting the bottom text
	Fixing transaction overlaps on receipts

Receipts by Category Report

	File - Printer Setup
	Receipt Types

Using window envelopes

Vehicle fields

with running totals

Receipts by Category

Receipts by Payment Method

Receipts, E-mail

Receipts, finding

Receiving Purchase Orders

Record List Dialog

Red line on the Rack

Refresh Printer Setup

Refunding Hercules Reservations

Refunding key deposits

Refunds

Allowing clerks to do refunds

Checks

Error - Exceeds sales cap

Re-installing the software

	Copying To a New Computer
	Recovering a Database from an Alternate Hard Drive

Relationships

	Overview
	Restrictions Setup Dialog

vs. Restrictions

Remote access

	Networking through the Internet
	Port Forwarding help

Rename Database

Rent Roll

Rental Rates

	Rate Types
	Edit Rate Definition Dialog

Repair bad links

Reporting

	Recommended Transaction and Reporting Procedures
	Reporting balances as of a certain date

A/R

balances as-of date

All reservations for the season

	File - Printer Setup
	Summary Transaction Reports
	Viewing and Editing Customer Information
	Overview
	Report Dialog Controls
	Occupancy, Availability, Arrivals & Departures Reports
	Customer Mailing Labels, Envelopes and Other Forms
	Customer and Reservation E-mail Lists and Batch E-mailing
	Overview
	Report the number of reservations last year
	Reporting taxable sales

Advance Deposits

Advanced Deposits

Alerts

Annual receipts

Arrivals

	Arrivals Tab View
	Report the number of reservations last year
	Occupancy shows more than 100%

Average length of stay

Balance charges & payments

Balances due

Balancing the cash drawer

Batch Printing Receipts

by Rate

Cancelled reservations

Common Dialog Controls

Common reports

Comparing reservations made

Customer with a balance

Customers

Customers by record ID

Daily receipts

	Overview
	Reporting daily receipts

Departures Statistics

Deposits

Deposits due

E-mail list

	Customer and Reservation E-mail Lists and Batch E-mailing
	Getting an E-mail list of people checked in

E-mail lists - saving filters

E-mails sent

Envelopes

	File - Printer Setup
	Customer Mailing Labels, Envelopes and Other Forms

Exporting

	Exporting Reports to Other Programs
	Exporting Reports and Data to Other Programs

Exporting Lists

Filtering Reservations for Reports

Filtering Sites

	Site Type, Class and Park Selection
	Site Filtering Dialog

Financial

	Summary Transaction Reports
	Receipts by Category
	Transaction History Dialog

Housekeeping with customer names

How-Heard

Income by site

Incorrect values (fixing)

Inventory

Inventory sales

Inventory total value

Journal

Mailing Labels

	File - Printer Setup
	Customer Mailing Labels, Envelopes and Other Forms

Meter readings

Meters (disabling)

Misc Income & Expense notes

missing pages

Monthly sales

Negative totals on transaction reports

Non-reserved

Number of reservations last year

Occupancy

	Occupancy, Availability, Arrivals & Departures Reports
	Occupancy shows more than 100%

Occupancy by # people

	Reporting occupancy by # campers on site
	Reporting the number of people in the park

On Site

Payments Due

	Payments Due Tab View
	Showing upcoming payments due

POS sales vs camping

POS transactions

Pre-payments for next year

Print settings

Printed text too small

Printing

	Printing Reports
	Report Dialog Controls

Printing a list of available sites

Quick-reference

Rack

Rates

	Reports with the Rate Code
	Reporting by Rate type

Receipts by Category

	Receipts by Category
	Transaction History Dialog

Receipts by Category (allocations)

	Using the Transactions Dialog
	Payment and Deposit Transactions

Receipts by Discount

Refund Checks

Reservation E-mail list

Reservation History

Reservation orphans

Reservation rates & balances

Reservations

	The Find Reservation Dialog
	Reporting reservations staying less than full month

Reservations by date made

Reservations for a site

Reservations made

	Printing a report of reservations made each day
	Reporting reservations by date made, this year vs last year

Reservations made in a time period

Security Deposits Outstanding

	Taxes Setup
	Reporting taxable sales

Transaction details

transaction details with first names

Transaction Filtering

Transaction History (Customer)

Transaction History (Reservation)

Transaction orphans

Reports, Online reservation revenue

	Overview
	Summary Transaction Reports
	Receipts by Category
	Transaction History Dialog

Transactions by operator

Transactions detail

Unassigned Reservations

Unfulfilled Reservations

Reports, Receipts

Request a full database refresh

Reservation balance not matching Customer balance

Reservation Details Dialog

Reservation Friend

Retrieving Requests

Reservation Friend 2-way

Reservation Label Field

Reservation Options

Reservation reporting by date made

Reservation Type

Rates

Setting the default

Reservation Types

Reservation Types Pick List

Reservations

	Starting a New Reservation
	The New Reservation Dialog
	Overview
	Monthly / Long-term Reservations
	Confirmation Letters
	The Reservation Details Dialog
	Payment and Deposit Transactions
	Receipt Types
	Monthly Billing
	Overview
	Schedules
	Function Options
	Finding cancelled reservations
	Showing Reservation Details before check-in

Adding charges

Adding multiple sites

Adding Prompt when checking in reservations

Adding Prompt when making reservations

Adding special validations

Advance Deposits

Annual

Annual/Seasonal leasers

Applying customer credit

Attributes

Auto-Calculate multiple

Auto-checkout

Automatic site selection

Auto-rates

Auto-Rates recalculation

Balances

Balances (reconciling)

Batch checkout

Bulk check-out

Cancel after check-in

Canceled

Canceling

Canceling after checkout

Cancelled

Cancelled (cleaning up)

Can't Book

Changing Customers

	Changing the Customer
	The Reservation Details Dialog

Changing Dates

Changing First Night after check-in

Changing Sites

	Changing Site Assignments
	Show Available not showing all sites

Changing the customer

Changing to non-synchronized

Check In

Check out all at once

	Checking In
	Showing Reservation Details before check-in
	Showing Customer Details during check-in

checking out

	Checking Out
	Where is the Bulk Check-out function?

Checking out early

Checking out w/balance

Checking out with a balance

Colors for new reservation types

Colors for new reservation types (revised)

Confirmation letter

Confirmation letters

Confirming

Conflict when moving sites

Conflicting

Conflicting with Online

Copy next year

Credit Card Info

	Retrieving credit card information
	CVV code entry field missing

Customer field updating

Deleting some group sites

Deposits

Deposits (auto)

Discount Used

	Using Discount Fields for Other Things
	Special One-time Discounts

E-mailing cancellation letter

E-mailing thank-you letter

Extended stay

Filter sites by Rig Type

Forcing fields to be filled in

Find

Find cancelled

Finding

	The Find Reservation Dialog
	Reservations by Date Made

	Forcing Reservation fields to be filled in
	Forcing How-heard to be filled in

Free Stay

Group deposits

	Payment and Deposit Transactions
	Splitting deposits among group members

Groups

	Overview
	Linked Reservation Examples
	Viewing Linked Reservations
	Creating Linked Reservations - Details
	Group Reservation Special Handling
	Changing the Customer of a Reservation
	Managing Linked Reservations
	Synchronizing Linked Reservations
	How to quickly select dates for short-term stays
	Changing the customers in group reservations

Guarantee

Guarantee Info

	It's not changing the customer's credit card number
	Changing the credit card in Guarantee Info

Guarantee with credit card

	Recording a customer's credit card
	Entering credit card security codes

Guaranteed (swipe credit card)

Holiday 3-day minimums

Hourly

	Schedule Functionality
	Reservation Types
	Hourly / Scheduled Reservations
	Schedules

How Heard

Importing

	Import Data From Other Sources
	Importing Customer, Reservation or Transaction Data

Inquiry

Label

Linked

	Overview
	Linked Reservation Examples
	Viewing Linked Reservations
	Creating Linked Reservations - Details
	Group Reservation Special Handling
	Changing the Customer of a Reservation
	Adding multiple sites as non-synchronized
	Making several reservations for one customer, different dates

Linked w/different dates

Linking

	Managing Linked Reservations
	Synchronizing Linked Reservations
	Making a new reservation that moves during the stay

Linking - turning off

Linking mode

	Linked Reservation Examples
	Viewing Linked Reservations
	Creating Linked Reservations - Details

Long-Term

made today

Making sure all fields filled in

Mass check-out

Master

	Overview
	Group Reservation Special Handling

Monthly

	Reservation Types
	Monthly / Long-term Reservations
	Changing the default reservation type

Moving without splitting

New Reservation dates

Non-Synchronized

	Overview
	Linked Reservation Examples
	Viewing Linked Reservations
	Creating Linked Reservations - Details
	Group Reservation Special Handling
	Changing the Customer of a Reservation
	Adding multiple sites as non-synchronized

Normal

Notes

	The Notes Dialog
	Keeping Reservation Notes separate from Customer Notes

Notes (vs. Customer Notes)

Owner reservation type

Owner type for special events

	The New Reservation Dialog
	Function Options
	Using a "Pencil-In" feature

Preferences

	Selecting a Handicapped site for a reservation
	Adding options like 50A to New Reservation
	Adding notes to "Requests" column (Arrivals, etc)

Preventing on past dates

	File - Printer Setup
	Receipt Types

Reporting all for the season

Reporting average stay

Reporting Deposits

Reporting deposits due

Reporting how many made

Retrieve Online (problems due to Norton)

Rig Length

Rig length limitation

Rig size

Right-click

Scheduled

	Overview
	Creating Linked Reservations - Details
	Group Reservation Special Handling
	Schedules

Schedules

	Schedule Functionality
	Hourly / Scheduled Reservations

Seasonal

	Monthly / Long-term Reservations
	Making use of sites when the annual leaser is away
	Handling seasonal campers

Seasonals

Security Deposits

Selecting dates and sites

Selecting sites

Show appropriate sites

Show details before checking in

Site number entry

Site on split receipts

Site preferences

	The New Reservation Dialog
	Adding notes to "Requests" column (Arrivals, etc)

Split - fixing split method

Split and re-combining

Split during stay

Splits (fixing)

Splitting

	Splitting Reservations
	Switching linked masters on split reservations
	Fixing lost transactions after a split

Splitting (undo)

Splitting a group deposit

Storage reservations

Sub-member

	Overview
	Linked Reservation Examples
	Viewing Linked Reservations
	Creating Linked Reservations - Details
	Group Reservation Special Handling

Sub-members

Swapping Sites

	Changing Site Assignments
	Swapping sites when nothing is available

Switching linked masters

Synchronized

	Overview
	Linked Reservation Examples
	Viewing Linked Reservations
	Creating Linked Reservations - Details
	Group Reservation Special Handling
	Changing the Customer of a Reservation
	Managing Linked Reservations
	Synchronizing Linked Reservations

Temporary Operator Override

	The New Reservation Dialog
	The Reservation Details Dialog

Temporary stay on long-term

Ticket Form

Transaction History

	Transactions
	Reservation Transactions

Transactions missing

Two on one site

Reservations, 3-day minimum

	The New Reservation Dialog
	Pick Lists

Reservations, Check-in & check-out time

Reservations, Restriction color coding

Reservations, Restrictions

Reset all Printer configurations

Reset/Today not working

Resetting the database

Restore Database

	Back Up and Restore Database
	Restoring from a Backup
	Copying To a New Computer
	Recovering a Database from an Alternate Hard Drive

Restore database to another computer

Restoring

Old backup

Restoring database

Error with floppy disks

Restoring from a database error

Restrictions

	Overview
	Restrictions Setup Dialog

Revenue by Site reporting

vs. Reminders

Restrictions, examples

Returned checks

Reversing credit cards

	Voiding Credit Card Transactions
	PCCharge

Reverting to an old database

Right-Click Functions

	Right-click is your friend
	Right-Click and Double-Click Functions

Right-click menu

Adding functions

Rounding Change Due to 5 cents

Rreservations

- S -

Sales Entry

Inventory missing

Sales tax

Avoiding tax on certain categories

reporting

Sales tax reporting

	Taxes Setup
	Reporting taxable sales

Sample database for training

Satellite Friendly parks

Save & Test Queries

Save button greyed out

Saving Database

Scanning bar codes

Scheduled Reservations

	Overview
	Creating Linked Reservations - Details
	Group Reservation Special Handling
	Hourly / Scheduled Reservations
	Schedules

Schedules

Screen font

Screen resolution (for maps)

Scripts

Creating

Example

Examples for reservation validations

Searching by confirmation #

Using

Search by phone number

Searching tab views

	Keyboard shortcuts
	Searching Reports

Seasonal campers

Seasonal Rates

Seasonal Reservations

Secondary auto-backup

Securiity Deposits

Security

Internet Explorer auto-complete

Security deposit

report

Security Deposits

	How to handle key deposits
	Reporting Outstanding Security Deposits

Moving

Security Setup

Select Customer for POS transactions

Select Reservation for POS transactions

Selecting Forms

Selecting Rates

Selecting sites by rig length

Send E-mail Form

Setting Up Your Campground

Settings

	Online Connections - E-mail Requests
	Parks Setup
	Zip Codes
	Offsets Settings
	SMTP Setup

Audit Trail options

Auto-backup location

Auto-Rates

	Auto-Rates Setup
	Auto-Rates Options

Credit Card MCPS options

Credit Card MerchantWare options

Credit Card PC Charge options

Credit Card Processing

Credit Card Processor

	Overview
	Processing Software Options
	Hardware Setup

Credit Card Security

Credit Card XpressLink options

Data Fields

Database

Debit Cards

Duplicate Customer Checking

E-mail

E-mail Connections

E-mail Reservation Requests

Online Connections - General

Online Site Data Fields

Operator access levels

	Receipt Printer USB/Driver Settings
	Receipt Printer Direct to Port Settings

	Sites Setup
	Edit Site Details

SMTP

Tab Views

Taxes

Ticket Form Additional Notes

	Schedule Functionality
	Schedules

Maps

Networking errors

Other Online Interfaces

Periods

POS

Rates add-ons (monthly)

Rates for Hourly

Receipt labels

Schedules

	Schedule Functionality
	Hourly / Scheduled Reservations
	Schedules

Taxes

Taxes by charge category

User-defined Relationships

User-defined Tables

	Tables Setup
	The "Record List" Dialog

Shift Report

Shifts

	Shifts Functionality
	Data Field Definitions

Report

Shortcuts

Credit card payments

Show Available

not all shown

Show current database location

Show Dates

	Using the Transactions Dialog
	Back-dating Transactions

Site Classes

Pick List

Site Filtering Dialog

Site Locking errors

Site Preferences

Site types

color-coding on Rack

Availability by special fields

Pick List

Sites

	Sites Setup
	Edit Site Details
	Pick Lists

Add/Insert Multiple

	Sites Setup
	Add/Insert Multiple Sites

Attribute fields

Blocking dates

Blocking multiple dates

Check in/out times

Classes Setup

Colors for Site Dirty/Work order/Journal

Confirmation letter text

	Sites Setup
	Edit Site Details

Dirty flag

Dirty flag options

	Function Options
	Prompt Options

hiding from the Rack or other reports

	Site Type, Class and Park Selection
	Site Filtering Dialog

Make Unavailable

making unavailable

Marking for special use

Online Reservation Fields

Pet/Non-Pet availability

Printing a list of available sites

Rack order

Raw Data Table

Renumbering

Reporting all reservations

Reporting revenue by site

Rerranging

Re-using when annual leasor is away

Rig length limitation

Season Dates